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-   -   intro page on site (http://www.naturallycurly.com/curltalk/feedback/147463-intro-page-site.html)

rbb 07-18-2012 05:34 PM

intro page on site
 
since the new page, before the homepage, came up when you search naturallycurly, if i sign in on that page, then try to enter the site, it tells me the "local host cannot connect...." yet, if i come in through curl talk, i can sign in and be ok.
i think once i entered the site clicking on that front page without signing in and it was ok, but then not. and never if i sign in first.

Gretchen 07-19-2012 07:48 AM

rbb, you're just talking about the website, right, not the app? What browser were you using?

rbb 07-19-2012 08:56 AM

i am on my computer, on safari, and if i put in naturallycurly.com the purple and white page comes up, the one with the texture selections.
if i sign in on that page, it will not take me into the site. if i go on thru curltalk, i get on the site, can sign in....

Gretchen 07-20-2012 07:53 AM

Can you email me a screen grab of the purple and white page, the one with the texture selections?

gretchen@naturallycurly.com

rbb 08-23-2012 02:00 PM

i am once again having problems getting onto the site as a member.
if i put in 'naturallycurly.com' it comes up adding texture/..... i sign in, but then it says it cannot connect to the server.
so then i go to a bookmarked page on nc to get in.

if i start with a bookmarked page, then try to sign in, it brings me to that same purple/white page and again won't let me in.

so, it's now worse. at least before if i came onto nc through curltalk or curl chemist, i could sign in and be on. now....
it's taking me 4, 5 steps to get on.

Gretchen 08-24-2012 09:19 AM

I'm so sorry, rbb.

Can you copy here exactly what you see in your url bar?

mycurlytresses 08-24-2012 09:41 AM

Try deleting your cookies and then log in.

Sent from my SAMSUNG-SGH-I777 using CurlTalk App

rbb 08-24-2012 02:47 PM

i do delete my cookies first.
i enter 'n' and naturallycurly.com comes up in my browser, HOWEVER, as soon as i click on enter, it adds texture/.... and brings me to that purple/white page.
i sign in, but then it won't take me to the site, says it cannot connect to server.
if i click on 'visit full site, it won't let me sign in.
if i try to get in with bookmarked pages, ie, curltalk or curl chemist, i can then get in after i have tried to sign in. and it shows up that i've signed in.

if i go to these bookmarked pages first, until two days ago, i was able to sign in there. now it won't let me, it takes me to that purple/white page. and we start the whole process allllll over again.

here is link that comes up whenever i click on the naturally curly logo or just enter it in my browser:
Curly Hair Tips, Styles & Products - NaturallyCurly

Gretchen 08-27-2012 09:45 AM

You might need to clear browser history.

rbb 08-27-2012 10:07 AM

gretchen -- i reset safari before i attempt to get onto naturally curly, that clears my history and removes all cookies, etc.

every time i put in naturallycurly.com, when i enter it, it automatically adds texture/typing in the browser. then i have to sign in on that purple page, and when i hit return it tells me it cannot connect to server, then i go to a bookmarked page like curltalk and i get in as signed it.

i can get onto the site, but i cannot sign in except this way. this just started happening last week.

Gretchen 08-30-2012 12:22 PM

Curious, rbb; does this happen in other browsers? ie have you tried Firefox or Chrome?

rbb 08-30-2012 06:27 PM

haven't tried it in other browsers. for right now, i'm hesitant to download more stuff onto my computer, not having a problem with any other site. i will at some point tho probably add firefox and test that out.
i can sign on, but it takes several steps.

Gretchen 09-04-2012 08:38 AM

I'm so sorry. I know they're doing some work on things; I'll try to find out more.

rbb 09-04-2012 10:39 AM

thanks! i've got my fingers crossed!!

rbb 05-08-2013 10:18 AM

gretchen, just to let you know -- since last july, today i finally was able to get directly onto naturallycurly.com without having to go thru several different 'pages' first -- ie, that purple/white texture page, then i had to sign in, then it would take me back to that page, then i could use my bookmark to take me on. no matter what approach i used it was always the same.
and, twice today it took me right to the homepage, allowed me to sign on and stay on the site.
whatever was done at your end, i hope they don't change it!


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