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Old 10-18-2012, 03:00 PM   #1
 
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Default Having Trouble Updating Profile Photo

Hi,

I'm having trouble updating my profile photo (not my curltalk avatar). I browse to find the picture and then I hit "update profile" at the bottom, but it won't update it.

Any ideas? TYIA!
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Old 10-19-2012, 09:58 AM   #2
 
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I just tested it and had the same problem! But then I noticed that I hadn't filled in my birthdate. I guess it wants everything to be complete or it gets hung up on other things and ignores the photo. After I fixed my birthdate, I was able to upload my pic just fine.
So you might want to check that all the fields are filled out correctly and then try!

And I see that that pic is not linked to CurlTalk—not sure why that's the case; I'll have to ask.

Let me know!
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Old 10-19-2012, 10:06 AM   #3
 
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Interesting, Gretchen. When I tried the first couple times, I had actually (coincidentally) already changed my birthdate to the correct date before I tried to update my picture, and it still wasn't working - but I didn't try to fill in all the other fields too (I don't want my last name on my profile).

HOWEVER - when I signed in today using Safari & Chrome it shows my profile picture updated - but still shows the old one if I use Firefox. Hmm...
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Old 10-19-2012, 11:29 AM   #4
 
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The plot thickens....!

I'll ask the developers if they have any ideas!
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Old 12-04-2012, 12:04 PM   #5
 
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i've been trying to edit mine today using both chrome and IE. when i click the edit profile picture link, it takes me to the nc.com homepage. please help!
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medium texture, normal porosity, normal elasticity
hair likes protein, doesn't like oils, easily OC'd

low poo: JCHCC, CJGCS
RO/co-wash/LI: YTCarrots, DB Pumpkin Seed
stylers: a bunch of stylers that are all pretty much the same (KCCC, UFDCM, CRCM, CKCJ) or ArcAngel if I need more hold
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Old 12-05-2012, 07:32 AM   #6
 
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Quote:
Originally Posted by elizard View Post
i've been trying to edit mine today using both chrome and IE. when i click the edit profile picture link, it takes me to the nc.com homepage. please help!

Does this happen with both browsers?
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Old 12-05-2012, 04:17 PM   #7
 
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yes, both browsers
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2b/c wavy modified CG since July 2012
medium texture, normal porosity, normal elasticity
hair likes protein, doesn't like oils, easily OC'd

low poo: JCHCC, CJGCS
RO/co-wash/LI: YTCarrots, DB Pumpkin Seed
stylers: a bunch of stylers that are all pretty much the same (KCCC, UFDCM, CRCM, CKCJ) or ArcAngel if I need more hold
DT/PT: CJRM, CNPF
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Old 12-06-2012, 08:36 AM   #8
 
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It happens with firefox browser too.
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Old 12-07-2012, 05:59 PM   #9
 
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gretchen, is there any update? thanks!
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2b/c wavy modified CG since July 2012
medium texture, normal porosity, normal elasticity
hair likes protein, doesn't like oils, easily OC'd

low poo: JCHCC, CJGCS
RO/co-wash/LI: YTCarrots, DB Pumpkin Seed
stylers: a bunch of stylers that are all pretty much the same (KCCC, UFDCM, CRCM, CKCJ) or ArcAngel if I need more hold
DT/PT: CJRM, CNPF
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Old 12-10-2012, 10:45 AM   #10
 
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I just sent the dev team another note, and let him know that multiple people are having the problem. Hopefully he can get it on their list asap.
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Old 12-10-2012, 01:07 PM   #11
 
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I'm experiencing the same issue. I'll keep checking this thread to see if there is a solution.
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My Routine
Pre-Poo:Conditioner & Avocado Oil or Jamaican Black Caster Oil or Coconut Oil
Co-wash - One Hair for Dry Hair
Moisturize - Coco curls or beija flore creme brulee
Leave In - Shea Moisture Enhancing Smoothie
Gel - Kinky Curly Custard, Deva Spray Gel
Seal ends - Castor Oil

Weekly Routine:
Deep Conditioner - Moroccan Oil Deep Conditioner or Caster Oil & Coconut Oil

Last Relaxer May 2006

http://thereddragonfly.blogspot.com/
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Old 12-11-2012, 09:19 AM   #12
 
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Quote:
Originally Posted by bellavie View Post
I'm experiencing the same issue. I'll keep checking this thread to see if there is a solution.
And I'll let you know if the developers make any progress.
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Old 12-20-2012, 12:27 AM   #13
 
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im having trouble too. i just signed up today and it wont let me edit my profile pic or any details. when i click edit my profile picture it takes me to the edit your account page.
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Old 12-20-2012, 02:23 AM   #14
 
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Me too! I can't even access the edit profile section. Its like there's stuff missing!

Sent from my SAMSUNG-SGH-I927 using CurlTalk App
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Old 12-23-2012, 04:29 PM   #15
 
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Is there any resolution to the profile photo issue. There seems to be other issues with the page. If you click to view all posts from a user you get an error also.
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3b to 4a?

My Routine
Pre-Poo:Conditioner & Avocado Oil or Jamaican Black Caster Oil or Coconut Oil
Co-wash - One Hair for Dry Hair
Moisturize - Coco curls or beija flore creme brulee
Leave In - Shea Moisture Enhancing Smoothie
Gel - Kinky Curly Custard, Deva Spray Gel
Seal ends - Castor Oil

Weekly Routine:
Deep Conditioner - Moroccan Oil Deep Conditioner or Caster Oil & Coconut Oil

Last Relaxer May 2006

http://thereddragonfly.blogspot.com/
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Old 12-26-2012, 11:15 AM   #16
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Doesn't seem to be a definitive answer -- I'm having the same problem myself (such an old picture I have up there -- ugh! lol). I'll keep checking in with the dev team to see what's up and let y'all know.
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Old 12-27-2012, 03:26 AM   #17
 
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Default Thanks for checking with the dev team

Any thought of switching forum platforms. I work for a high tech company and we use a tool called Lithium. They have a forum platform that offers a lot more flexibility than the naturally curly platform. Sephora and T-mobile use them. There seem to be a few User Experience issues with the NC forum that have been out there for a while...maybe the dev team might need more flexibility to make these changes without adversely impacting the community. (BTW...I'm not connected with Lithium...just thought you might want to know who they are and what they offer.)
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3b to 4a?

My Routine
Pre-Poo:Conditioner & Avocado Oil or Jamaican Black Caster Oil or Coconut Oil
Co-wash - One Hair for Dry Hair
Moisturize - Coco curls or beija flore creme brulee
Leave In - Shea Moisture Enhancing Smoothie
Gel - Kinky Curly Custard, Deva Spray Gel
Seal ends - Castor Oil

Weekly Routine:
Deep Conditioner - Moroccan Oil Deep Conditioner or Caster Oil & Coconut Oil

Last Relaxer May 2006

http://thereddragonfly.blogspot.com/

Last edited by bellavie; 12-27-2012 at 03:30 AM.
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Old 12-27-2012, 08:44 AM   #18
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Thanks for the suggestion! Will pass along!
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Old 01-28-2013, 01:57 AM   #19
 
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Default Any resolution to the issue...

Is there an update to the technical issue with changing the profile image?
__________________
3b to 4a?

My Routine
Pre-Poo:Conditioner & Avocado Oil or Jamaican Black Caster Oil or Coconut Oil
Co-wash - One Hair for Dry Hair
Moisturize - Coco curls or beija flore creme brulee
Leave In - Shea Moisture Enhancing Smoothie
Gel - Kinky Curly Custard, Deva Spray Gel
Seal ends - Castor Oil

Weekly Routine:
Deep Conditioner - Moroccan Oil Deep Conditioner or Caster Oil & Coconut Oil

Last Relaxer May 2006

http://thereddragonfly.blogspot.com/
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Old 01-28-2013, 01:33 PM   #20
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No update yet :/
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