Having Trouble Updating Profile Photo

Hi,

I'm having trouble updating my profile photo (not my curltalk avatar). I browse to find the picture and then I hit "update profile" at the bottom, but it won't update it.

Any ideas? TYIA!
3c/4a; medium porosity; high elasticity; M; iii


I just tested it and had the same problem! But then I noticed that I hadn't filled in my birthdate. I guess it wants everything to be complete or it gets hung up on other things and ignores the photo. After I fixed my birthdate, I was able to upload my pic just fine.
So you might want to check that all the fields are filled out correctly and then try!

And I see that that pic is not linked to CurlTalk—not sure why that's the case; I'll have to ask.

Let me know!
Gretchen
NaturallyCurly.com co-founder
3A

You are beautiful!
Interesting, Gretchen. When I tried the first couple times, I had actually (coincidentally) already changed my birthdate to the correct date before I tried to update my picture, and it still wasn't working - but I didn't try to fill in all the other fields too (I don't want my last name on my profile).

HOWEVER - when I signed in today using Safari & Chrome it shows my profile picture updated - but still shows the old one if I use Firefox. Hmm...
3c/4a; medium porosity; high elasticity; M; iii


The plot thickens....!

I'll ask the developers if they have any ideas!
Gretchen
NaturallyCurly.com co-founder
3A

You are beautiful!
i've been trying to edit mine today using both chrome and IE. when i click the edit profile picture link, it takes me to the nc.com homepage. please help!
2b/c wavy modified CG since July 2012
medium texture, normal porosity, normal elasticity
hair likes protein, doesn't like oils, easily OC'd

low poo: JCHCC, CJGCS
RO/co-wash/LI: YTCarrots, DB Pumpkin Seed
stylers: a bunch of stylers that are all pretty much the same (KCCC, UFDCM, CRCM, CKCJ) or ArcAngel if I need more hold
DT/PT: CJRM, CNPF
i've been trying to edit mine today using both chrome and IE. when i click the edit profile picture link, it takes me to the nc.com homepage. please help!
Originally Posted by elizard

Does this happen with both browsers?
Gretchen
NaturallyCurly.com co-founder
3A

You are beautiful!
yes, both browsers
2b/c wavy modified CG since July 2012
medium texture, normal porosity, normal elasticity
hair likes protein, doesn't like oils, easily OC'd

low poo: JCHCC, CJGCS
RO/co-wash/LI: YTCarrots, DB Pumpkin Seed
stylers: a bunch of stylers that are all pretty much the same (KCCC, UFDCM, CRCM, CKCJ) or ArcAngel if I need more hold
DT/PT: CJRM, CNPF
gretchen, is there any update? thanks!
2b/c wavy modified CG since July 2012
medium texture, normal porosity, normal elasticity
hair likes protein, doesn't like oils, easily OC'd

low poo: JCHCC, CJGCS
RO/co-wash/LI: YTCarrots, DB Pumpkin Seed
stylers: a bunch of stylers that are all pretty much the same (KCCC, UFDCM, CRCM, CKCJ) or ArcAngel if I need more hold
DT/PT: CJRM, CNPF
I just sent the dev team another note, and let him know that multiple people are having the problem. Hopefully he can get it on their list asap.
Gretchen
NaturallyCurly.com co-founder
3A

You are beautiful!
I'm experiencing the same issue. I'll keep checking this thread to see if there is a solution.
3b to 4a?

My Routine
Pre-Poo:Conditioner & Avocado Oil or Jamaican Black Caster Oil or Coconut Oil
Co-wash - One Hair for Dry Hair
Moisturize - Coco curls or beija flore creme brulee
Leave In - Shea Moisture Enhancing Smoothie
Gel - Kinky Curly Custard, Deva Spray Gel
Seal ends - Castor Oil

Weekly Routine:
Deep Conditioner - Moroccan Oil Deep Conditioner or Caster Oil & Coconut Oil

Last Relaxer May 2006

http://thereddragonfly.blogspot.com/
I'm experiencing the same issue. I'll keep checking this thread to see if there is a solution.
Originally Posted by bellavie
And I'll let you know if the developers make any progress.
Gretchen
NaturallyCurly.com co-founder
3A

You are beautiful!
im having trouble too. i just signed up today and it wont let me edit my profile pic or any details. when i click edit my profile picture it takes me to the edit your account page.
Me too! I can't even access the edit profile section. Its like there's stuff missing!

Sent from my SAMSUNG-SGH-I927 using CurlTalk App
3c front crown,4a in middle back
LOIS: OS, thin, dense, cottony

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Is there any resolution to the profile photo issue. There seems to be other issues with the page. If you click to view all posts from a user you get an error also.
3b to 4a?

My Routine
Pre-Poo:Conditioner & Avocado Oil or Jamaican Black Caster Oil or Coconut Oil
Co-wash - One Hair for Dry Hair
Moisturize - Coco curls or beija flore creme brulee
Leave In - Shea Moisture Enhancing Smoothie
Gel - Kinky Curly Custard, Deva Spray Gel
Seal ends - Castor Oil

Weekly Routine:
Deep Conditioner - Moroccan Oil Deep Conditioner or Caster Oil & Coconut Oil

Last Relaxer May 2006

http://thereddragonfly.blogspot.com/
Doesn't seem to be a definitive answer -- I'm having the same problem myself (such an old picture I have up there -- ugh! lol). I'll keep checking in with the dev team to see what's up and let y'all know.
NaturallyCurly.com Social Media + Community Manager | evelyn@naturallycurly.com | Happy To Be Nappy | Kenyan With The Slowest Mile Time | Magical Black Girl
Any thought of switching forum platforms. I work for a high tech company and we use a tool called Lithium. They have a forum platform that offers a lot more flexibility than the naturally curly platform. Sephora and T-mobile use them. There seem to be a few User Experience issues with the NC forum that have been out there for a while...maybe the dev team might need more flexibility to make these changes without adversely impacting the community. (BTW...I'm not connected with Lithium...just thought you might want to know who they are and what they offer.)
3b to 4a?

My Routine
Pre-Poo:Conditioner & Avocado Oil or Jamaican Black Caster Oil or Coconut Oil
Co-wash - One Hair for Dry Hair
Moisturize - Coco curls or beija flore creme brulee
Leave In - Shea Moisture Enhancing Smoothie
Gel - Kinky Curly Custard, Deva Spray Gel
Seal ends - Castor Oil

Weekly Routine:
Deep Conditioner - Moroccan Oil Deep Conditioner or Caster Oil & Coconut Oil

Last Relaxer May 2006

http://thereddragonfly.blogspot.com/

Last edited by bellavie; 12-27-2012 at 03:30 AM.
Thanks for the suggestion! Will pass along!
NaturallyCurly.com Social Media + Community Manager | evelyn@naturallycurly.com | Happy To Be Nappy | Kenyan With The Slowest Mile Time | Magical Black Girl
Is there an update to the technical issue with changing the profile image?
3b to 4a?

My Routine
Pre-Poo:Conditioner & Avocado Oil or Jamaican Black Caster Oil or Coconut Oil
Co-wash - One Hair for Dry Hair
Moisturize - Coco curls or beija flore creme brulee
Leave In - Shea Moisture Enhancing Smoothie
Gel - Kinky Curly Custard, Deva Spray Gel
Seal ends - Castor Oil

Weekly Routine:
Deep Conditioner - Moroccan Oil Deep Conditioner or Caster Oil & Coconut Oil

Last Relaxer May 2006

http://thereddragonfly.blogspot.com/
No update yet :/
NaturallyCurly.com Social Media + Community Manager | evelyn@naturallycurly.com | Happy To Be Nappy | Kenyan With The Slowest Mile Time | Magical Black Girl

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