Do NOT Buy from EssenceOfSilk.com- BIG RIP OFF!!!

**long read***

I thought it was extremely necessary that I start this thread to share my recent experience with a company called Essence of Silk (essenceofsilk.com). Because this company specializes in silk & satin pillowcases and other hair & beauty products, I'm sure many of you are bound to come across this website if you haven't already!

I am here to warn you...DO NOT BUY FROM ESSENCE OF SILK!!! They are a rip off! Here's my experience:

I was recently searching the web in hopes of finding some good quality queen size satin pillowcases. I was reading another hair blog, and came across an ad that was posted on the blog for this company. I clicked on the ad and the website had a wide variety of satin pillowcases, which is exactly what I was looking to buy! The site looked legit, so I went ahead and put in an order for 1 pillowcase. (thank god it was just one!) I started to order 2, but I thought "no, I'll just wait and see if I like the quality of this one first". So I submitted my order and got a confirmation on the screen. Now all of us know usually when you order something online you immediately get a confirmation to your email with a receipt as well as your shipping information. I noticed that I didn't receive anything right away and I thought "hmmmm....that's strange!" But I didn't really think too much into it until I was on a thread on CurlyNikki.com, and someone was inquiring about satin pillowcases. I mentioned EssenceOfSilk, and later got a response saying that she (the CurlyNikki reader) ordered from them before and never got the product, but was charged for it! By the time I read her response, it was too late because I had already made the purchase! I tried calling the company...NO ANSWER! As a matter of fact, I got the voicemail and the voicemail inbox was full!!! (hmmmm, I wonder why???) I sent emails and everything, still no response! So at this point, I was getting heated! I called my bank to see if they could stop the transaction, and they said because it was already processing, they couldn't stop it, but they told me if I didn't receive the product to call them back, and I could file a claim and get the transaction reversed.

So here it is days later, and guess what? I never received my pillowcase! I called them numerous times, only to get a voicemail again! So of course, I followed my bank's instructions by filing a claim. The good news is I was able to get my money back! But on the other hand, I think it is just bad business on Essence of Silk's behalf! I tried google'ing reviews on this company and couldn't pull up anything, but I did eventually find an article on another blog about the company. The blogger was saying how excited she was to find a site that carried good quality satin pillowcases. Ummmmm, NOT SO TRUE!!! A few people commented underneath it saying they had horrible experiences with the company; ordering from Essence of Silk, getting charged, and never receiving the product! What a rip off! So you see, its not just me.

After getting everything cleared through my bank, I went to the Better Business Bureau site and filed a complaint, and I also wrote a review on the company and lets just say, it wasn't very nice! Lol! I just wanted to warn all you curlies out there to NOT fall for the okie-doke like I did! This company is a rip-off! They will charge you and you will never get the product! I advise anybody else who has experienced the same bs with Essence of Silk, to please warn others, and also file a complaint and write a review on the BBB website! My review was the first and only one, so if there are others out there who have gotten ripped off, please write a review!

Sorry this is soooo long (lol), but I thought it was important that I let you guys know that ESSENCEOFSILK.COM is a FRAUD!!!!!!!!!
Thank you so much. its really important to pass these stories around so no one else falls for it. sorry you had to be the person to learn this information.
my hair loves:
KCKT
CURLS goddess curls[/COLOR]
Trader Joe's Tea tree conditioner

I'm on my way to growing out my hair to BSL and possibly longer- to also grow out a horrible uneven cut!


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