Go Back   CurlTalk > Hair > General Discussion about Curly Hair

Like Tree3Likes
  • 1 Post By Gretchen
  • 1 Post By Knotty_Maddy
  • 1 Post By bobby

Reply
 
LinkBack Thread Tools Display Modes
Old 11-26-2012, 01:46 AM   #1
 
bobby's Avatar
 
Join Date: Mar 2007
Posts: 600
Default An unsettling situation

I had some time to kill recently so I walked into this store looking for gel products for curly hair but the moment I walked in the merchants (both Asian females, though race is immaterial) made me feel totally uncomfotable. No sooner do I set foot in the store, I get asked, "What are you looking for?" I didn't think anything of it so I asked where their gels were and they pointed. I figured, OK we're good. So I keep browsing and literally four times over the course of I'm getting asked if they can help me but it came off like, "what is this guy doing in our store?" Never mind that I had my flaunted curls. So at that point I just walked out the store. I'm not one that will raise harassment issues, etc. but decided I don't need to deal with that.
bobby is offline   Reply With Quote
Old 11-26-2012, 05:56 PM   #2
 
Ericachristina's Avatar
 
Join Date: Oct 2012
Posts: 495
Default

I have personally never experienced anything like this but of course I have heard of similar cases. Usually when I go into a store and need help there is no one to be found and I have to go looking for someone which can be very frustrating as well.

I think if I felt the way you did in the store I would have left and not given them any business. They could have had many reasons for harassing you while you were trying to browse but whatever it was I can see how it could be taken as annoying or seen as rude.

When I get bad customer service I don't go back.
Ericachristina is offline   Reply With Quote
Old 11-27-2012, 12:42 AM   #3
 
bobby's Avatar
 
Join Date: Mar 2007
Posts: 600
Default

Quote:
Originally Posted by Ericachristina View Post
I have personally never experienced anything like this but of course I have heard of similar cases. Usually when I go into a store and need help there is no one to be found and I have to go looking for someone which can be very frustrating as well.

I think if I felt the way you did in the store I would have left and not given them any business. They could have had many reasons for harassing you while you were trying to browse but whatever it was I can see how it could be taken as annoying or seen as rude.

When I get bad customer service I don't go back.
I won't be going back there anytime soon. I guess I understand how seeing a guy browse for products in a beauty store might seem strange to them but to feel harrassed like I did, forget it.
bobby is offline   Reply With Quote
Old 11-27-2012, 08:50 AM   #4
 
Gretchen's Avatar
 
Join Date: May 1999
Posts: 11,932
Send a message via AIM to Gretchen
Default

Sorry you received that treatment; that can't feel good. They were probably trying to be helpful but it doesn't sounds like they went about it the right way.
curlypearl likes this.
__________________
Gretchen
NaturallyCurly.com co-founder
3A

You are beautiful!
Gretchen is offline   Reply With Quote
Old 11-27-2012, 09:43 AM   #5
 
bobby's Avatar
 
Join Date: Mar 2007
Posts: 600
Default

Quote:
Originally Posted by Gretchen View Post
Sorry you received that treatment; that can't feel good. They were probably trying to be helpful but it doesn't sounds like they went about it the right way.
It was their tone of voice more than anything. You would have thought I was some kind of perv when I entered the store. Oh well, what's done is done.
bobby is offline   Reply With Quote
Old 11-27-2012, 07:13 PM   #6
 
Knotty_Maddy's Avatar
 
Join Date: Oct 2012
Posts: 478
Default

bobby, in different cultures, male interest in products might mean different things...? Dunno. Sounds more like they were, as Gretchen said, trying to help, but unsure how to help properly...? Kind of sounds to me though that they were uncomfortable with a male being in their store, and interested in their products. And that they weren't sure how to handle that situation. Sorry to hear you were uncomfortable, or felt discriminated against...
__________________
Finer, mixed with coarser strands, low-porosity, wavy curly whirly hair...3A, 2C hair. Medium thickness, medium elasticity.
S-shaped hair with corkscrew ends. My hair is even more confused than me ;p
My hair officially hates protein Once a month is enough!
Currently a fan of TiGi products, (rock on, TiGi Curlesque styling creme!) but that will soon change - I am a self-avowed product junkie! Yay!
BIG fan of supersoaker method - thanks Rudeechick!
Knotty_Maddy is offline   Reply With Quote
Old 11-28-2012, 12:27 AM   #7
 
bobby's Avatar
 
Join Date: Mar 2007
Posts: 600
Default

Quote:
Originally Posted by Knotty_Maddy View Post
bobby, in different cultures, male interest in products might mean different things...? Dunno. Sounds more like they were, as Gretchen said, trying to help, but unsure how to help properly...? Kind of sounds to me though that they were uncomfortable with a male being in their store, and interested in their products. And that they weren't sure how to handle that situation. Sorry to hear you were uncomfortable, or felt discriminated against...
I'd like to think it wasn't discimination. I'm sure they wouldn't turn down my money if I did decide to buy something. However, them making me uncomfortable made it a given that I wasn't going to spend money there.
bobby is offline   Reply With Quote
Old 11-28-2012, 12:31 AM   #8
 
Knotty_Maddy's Avatar
 
Join Date: Oct 2012
Posts: 478
Default

Well, you voted with your feet good on you, dude. It might make them rethink things.
bobby likes this.
__________________
Finer, mixed with coarser strands, low-porosity, wavy curly whirly hair...3A, 2C hair. Medium thickness, medium elasticity.
S-shaped hair with corkscrew ends. My hair is even more confused than me ;p
My hair officially hates protein Once a month is enough!
Currently a fan of TiGi products, (rock on, TiGi Curlesque styling creme!) but that will soon change - I am a self-avowed product junkie! Yay!
BIG fan of supersoaker method - thanks Rudeechick!
Knotty_Maddy is offline   Reply With Quote
Old 11-28-2012, 12:37 AM   #9
 
bobby's Avatar
 
Join Date: Mar 2007
Posts: 600
Default

Quote:
Originally Posted by Knotty_Maddy View Post
Well, you voted with your feet good on you, dude. It might make them rethink things.
Thank you, Maddy. The last thing I wanted to do was make a scene. It's funny because since I walked into the store with gel-tousled curls, you would think they would realize I wasn't some strange dude walking into the store. Had I walked in with a buzzcut I can understand them looking at me strange. As far as them rethinking, hopefully they realize, "curls aren't just for girls." Thanks for your support, darlin'
Knotty_Maddy likes this.
bobby is offline   Reply With Quote
Reply

Thread Tools
Display Modes



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -6. The time now is 03:33 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright 2011 NaturallyCurly.com