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-   -   Hair analysis... delayed? (http://www.naturallycurly.com/curltalk/general-discussion-about-curly-hair/152639-hair-analysis-delayed.html)

KellyB 12-05-2012 08:37 PM

Hair analysis... delayed?
 
Hello girls,

I paid for a hair analysis on Dec 01 and, although I heard it might take some time before they give you the results, I never read about how long does it takes to get the E-MAIL with the INSTRUCTIONS on how to take the samples etc. it's been 6 days already.

I could see it was already charged on my credit card some days ago, also today I sent an email to info@livecurlylivefree.com with the receipt.

How long did it take to receive the instructions when you ordered yours?

hugs!
:shock:

juanab 12-05-2012 08:53 PM

I would suggest calling them as well. It doesn't take six days to get the instructions.

Crownedwisdom 12-05-2012 10:01 PM

Did you check spam?

KellyB 12-05-2012 10:38 PM

Well, I am not in the U.S. and my english is not very fluent (speaking), but I will call as you suggested.

C.Wisdom: Yes, I do check junk mail it everyday.

:cry:

KellyB 12-11-2012 08:17 AM

jeeezzz!! I am so disappointed.

I call and I only get voicemail, I write and no answer.

...and it had to be ME! :/

rainboe 12-11-2012 05:51 PM

I think you should write an email. I wrote an email, and initially I just got a form letter back. But then later in the week they emailed me Back and were very helpful.

KellyB 12-11-2012 07:46 PM

Thank you!
I wrote the email last week. I am still waiting since I her voicemail says something like she will be out until tomorrow.
Let's see if I get luckier then.
:)

KellyB 12-12-2012 06:16 PM

:D
 
FINALLY!!!!

:D thank you all for your support

:blob4:


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