12-06-2012, 03:17 PM
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Join Date: Apr 2012
Posts: 403
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Darcy's Botanicals Customer Service!
I made my first online order for a Black Friday sale to DB. I had emailed her to ask if the Daily Vanilla Leave-in that I ordered was comparable to the Daily Cleansing Cream (which can also be used as a leave-in) that I love and about the slip and such. Very excited to try it  She got back to me quickly and was super nice and helpful!
Well, I got the package today, and it had the 16 oz. Pumpkin Conditioner and 16. oz Daily Leave-in I ordered.....and a 16 oz. Daily Cleansing Cream! I didn't even pay for it or order it. Also, it had a free sample of the Cocoa Bean Cream! What a lovely surprise  If I'd known she was going to at the Cleansing Cream, I would have gladly paid for it. I'm going to call tomorrow and thank her and also ask how I can pay for the extra product.
Also, I was a little worried because the package hadn't arrived yet, but then I saw on her website that it said it would come between 1-2 weeks, and that is exactly when it arrived--not late at all!
Anyway, I can't say enough about how nice the people of DB are!
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