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-   -   Spiral Solutions- website (http://www.naturallycurly.com/curltalk/general-discussion-about-curly-hair/152888-spiral-solutions-website.html)

lj2 12-13-2012 07:47 AM

Spiral Solutions- website
 
Does anyone have any information about when or if Spiral Solutions will be up and running. The website has been down for quite some time and mentions that they were supposed to be back up mid October. I emailed them but have not received a response yet. I know I can still get some of the products on Curl Mart but I was just curious about the company. Any info?????

lj2 12-13-2012 09:54 PM

anybody know anything?

shellyRN07swavy 12-18-2012 02:52 PM

I was unable to order from thier site also. So I just ordered from curlmart instead. I used coupon code CM15 for 15% off my order.

SunshineGrrl 12-19-2012 07:00 PM

Last time she had a message like and it was much, much longer than the site said. I can't remember if she was moving or it was a product backorder or manufacturing issue, but it was down for quite a while, then suddenly back when I had given up. I want to say it was a couple months, but cannot remember completely.

ricotdorothy 12-19-2012 07:10 PM

Quote:

Originally Posted by shellyRN07swavy (Post 2088425)
I was unable to order from thier site also. So I just ordered from curlmart instead. I used coupon code CM15 for 15% off my order.

Right, but Curlmart is out of the spiral solutions deeply decadent moisturizing treatment and has been for quite some time. It may be due to the shop issues.

lj2 12-20-2012 05:30 PM

yes, I remember the last time she was down. It was much longer than she anticipated. Last time she did respond to my email...this time she has not. I hope she is still in business because I LOVE her products.

lj2 01-08-2013 08:31 AM

Spiral Solutions web site seems to be up and running.....YAY

Hootenanny 01-08-2013 10:31 AM

Just ordered some CEJ, woot! :wav:

lj2 01-08-2013 06:53 PM

Hootenanny, did you order from her site? I was so excited to see the site back up and have been trying to order but nothing seems to be going into my cart...can't order. Am I doing something wrong?

Hootenanny 01-08-2013 07:09 PM

Quote:

Originally Posted by lj2 (Post 2098428)
Hootenanny, did you order from her site? I was so excited to see the site back up and have been trying to order but nothing seems to be going into my cart...can't order. Am I doing something wrong?

Yes, I did place an order and pay with Paypal. I got an email confirmation, and I'm assuming it will ship soon. I've never purchased anything through them before so I don't know if I can help you, but I will try!

When you try to add something to your cart, make sure that you select the size you want from the "Please select an item" pull-down menu. Are you doing that? Or maybe if you tell me what you are trying to order, I could help?

lj2 01-08-2013 07:17 PM

yes, I did that and it lets me select an item but then when I try to add it to the cart nothing happens. It's strange because I have ordered from her site before. I will try again and if it keeps happening I will try to email her. Thanks for the help though I appreciate it. Glad you got your CEJ!! I love her products so I will keep on trying:-)

chupie 05-13-2013 10:14 AM

Does anyone know is she out again? Is there any timeline?


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