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Old 12-13-2012, 07:47 AM   #1
lj2
 
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Default Spiral Solutions- website

Does anyone have any information about when or if Spiral Solutions will be up and running. The website has been down for quite some time and mentions that they were supposed to be back up mid October. I emailed them but have not received a response yet. I know I can still get some of the products on Curl Mart but I was just curious about the company. Any info?????
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Old 12-13-2012, 09:54 PM   #2
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anybody know anything?
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Old 12-18-2012, 02:52 PM   #3
 
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I was unable to order from thier site also. So I just ordered from curlmart instead. I used coupon code CM15 for 15% off my order.
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Old 12-19-2012, 07:00 PM   #4
 
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Last time she had a message like and it was much, much longer than the site said. I can't remember if she was moving or it was a product backorder or manufacturing issue, but it was down for quite a while, then suddenly back when I had given up. I want to say it was a couple months, but cannot remember completely.
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No...going no-poo or CG does not work for me. It leaves me overconditioned and oily in a second no matter what I use, so that's not what's not working.
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Old 12-19-2012, 07:10 PM   #5
 
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Quote:
Originally Posted by shellyRN07swavy View Post
I was unable to order from thier site also. So I just ordered from curlmart instead. I used coupon code CM15 for 15% off my order.
Right, but Curlmart is out of the spiral solutions deeply decadent moisturizing treatment and has been for quite some time. It may be due to the shop issues.
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Old 12-20-2012, 05:30 PM   #6
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yes, I remember the last time she was down. It was much longer than she anticipated. Last time she did respond to my email...this time she has not. I hope she is still in business because I LOVE her products.
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Old 01-08-2013, 08:31 AM   #7
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Spiral Solutions web site seems to be up and running.....YAY
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Old 01-08-2013, 10:31 AM   #8
 
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Just ordered some CEJ, woot!
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Old 01-08-2013, 06:53 PM   #9
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Hootenanny, did you order from her site? I was so excited to see the site back up and have been trying to order but nothing seems to be going into my cart...can't order. Am I doing something wrong?
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Old 01-08-2013, 07:09 PM   #10
 
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Quote:
Originally Posted by lj2 View Post
Hootenanny, did you order from her site? I was so excited to see the site back up and have been trying to order but nothing seems to be going into my cart...can't order. Am I doing something wrong?
Yes, I did place an order and pay with Paypal. I got an email confirmation, and I'm assuming it will ship soon. I've never purchased anything through them before so I don't know if I can help you, but I will try!

When you try to add something to your cart, make sure that you select the size you want from the "Please select an item" pull-down menu. Are you doing that? Or maybe if you tell me what you are trying to order, I could help?
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Old 01-08-2013, 07:17 PM   #11
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yes, I did that and it lets me select an item but then when I try to add it to the cart nothing happens. It's strange because I have ordered from her site before. I will try again and if it keeps happening I will try to email her. Thanks for the help though I appreciate it. Glad you got your CEJ!! I love her products so I will keep on trying:-)
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Old 05-13-2013, 10:14 AM   #12
 
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Does anyone know is she out again? Is there any timeline?
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