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-   -   botticelli botanicals? (http://www.naturallycurly.com/curltalk/general-discussion-about-curly-hair/159212-botticelli-botanicals.html)

PerriP 06-11-2013 07:10 AM

botticelli botanicals?
 
does anyone know if she's closed shop permanently or if there is a different address for her? the etsy link is giving me an error.

Thanks!

Firefox7275 06-11-2013 07:36 AM

Maybe Etsy closed her down due to the slowness of the service recently.

awelcome 06-11-2013 10:23 AM

Well that's a bummer, I messaged her over a month ago, and have been patiently waiting all this time to get her feedback before I ordered the mudd..... not sure if I should have just went ahead and ordered (though maybe then I would have never gotten it) or if I am glad I waited because I may never see it. Ugh.

Jessiebanana 06-11-2013 11:49 AM

You really don't want to order from her anyway. Her service is terrible.

JAJameson2010 06-12-2013 07:13 AM

I've been patiently waiting too for over a month :( Etsy just sent me an email telling me

Quote:

We are sorry to inform you that the seller is no longer eligible to sell on Etsy. As the seller has not shown any indication that they will resolve this issue, we have closed this seller's shop. They will not be eligible to sell on Etsy until they have resolved this case.

If you haven't yet, we recommend you contact PayPal.

Thank You,

Etsy Trust & Safety
:( So I just opened a case with Paypal. Guess I will have to learn to make my own okra gel!

PerriP 06-12-2013 07:22 AM

thanks for letting me know

I'm thinking along the same lines as you, need to figure out how to make this myself

JAJameson2010 06-12-2013 07:37 AM

Well I'm going to be pretty simple and see how it goes. going to just add in a preservative, oil for smell, aloe, and see what I get.

Have to actually find okra first though!

shellyRN07swavy 06-12-2013 07:54 AM

Theres a thread..So excited. Made a perfect batch of okra gel today... Discussing recipes on how to make your own..I've been doing it for couple months now b/c of BB ordering issues. Its really super easy, I have like 8 bottles in my freezer ;).

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shellyRN07swavy 06-12-2013 07:56 AM

Just FYI...you MUST use some sort of thickening agent..or it will not work. This if anything is the most important ingredient to have!!! Besides the okra ;)...you can buy frozen okra from walmart or publix


Quote:

Originally Posted by JAJameson2010 (Post 2179503)
Well I'm going to be pretty simple and see how it goes. going to just add in a preservative, oil for smell, aloe, and see what I get.

Have to actually find okra first though!



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JAJameson2010 06-12-2013 07:59 AM

What would be a thickening agent? I was just hoping to use more okra and less water

shellyRN07swavy 06-12-2013 08:30 AM

I use guar gum , others use xanthan gum. I believe you can find these in the baking section. Check out the tread going on right now;)

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Jessiebanana 06-12-2013 08:30 AM

Quote:

Originally Posted by JAJameson2010 (Post 2179510)
What would be a thickening agent? I was just hoping to use more okra and less water

If you're adding aloe that with make it thicker, but when they say thickening agent they mean something like xanthum gum or starch.

JAJameson2010 06-12-2013 08:53 AM

like corn starch? I have some of that in the cabinet... LOL I'll go look for that thread before I start cooking. Thanks for the help everyone!

ECCurly 06-13-2013 08:19 PM

I'm in the same boat. I purchased an item from her back on May 15th. No emails, no refund, no shipping info, no response. I just started a dispute on Paypal to try and get my money back. I am more than annoyed.

anonymous_133347 06-13-2013 09:02 PM

If you want to resolve a dispute on paypal faster (and I'm speaking from personal experience), call their # for customer service. If it doesn't work the first time do it everyday and insist on speaking to a manager. You'll get your money back.

ECCurly 06-14-2013 07:00 AM

Thanks for the tip!

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JAJameson2010 06-19-2013 12:14 PM

Quote:

Originally Posted by dusalocks (Post 2180167)
If you want to resolve a dispute on paypal faster (and I'm speaking from personal experience), call their # for customer service. If it doesn't work the first time do it everyday and insist on speaking to a manager. You'll get your money back.

I'm just seeing this now! Maybe I'll call them after work today to see if I can expedite this... Thanks for the tip!

pilateschick 07-13-2013 10:19 PM

I wondered if anyone had heard from Erin?

I ordered gelee around the end of April and anticipated at least a 6 week wait. However, I missed the window of papal restitution for lack of delivery. I contacted her thru ETSY, no reply yet.

This is actually the first time that I have been burned in supporting small businesses so I guess I am quite lucky. I just wanted to make sure I was handling this correctly.

(My next step is to write it off:sad7: since I loved her products)

Thanks so much for any assistance.

WavyRoo 07-13-2013 11:36 PM

I tried a million times to get a hold of her and finally had to file a claim with PayPal to get my money back. :( I'm super bummed- I soooo wanted to try okra gel!!

Firefox7275 07-14-2013 05:52 AM

There is a wavy opening an Etsy store doing flaxseed gel soon-ish, I will ask her if she is going to offer okra gel and will post on NC if I get a positive response.


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