Botticelli Babe on Etsy?

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  • 1 Post By Jessiebanana
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I was planning to decide between an order from Spiral Solutions and Botticelli Babe on Etsy, but Botticelli Babe's page seems to be taken down. Anyone know what's going on?
2a or b, highlighted, fine hair but lots of it
Modified CG since 6/11

Low Poo: CJ Daily Fix
Co-Wash: DevaCurl No Poo
Rinse Out: CJ Beauticurls Strengthening Conditioner or Deva One C
DT: CJ Rehab
Stylers: Deva Heaven in Hair as a Leave-in, followed by Arc Angel
SOTC: CJ CIAB
If you're talking about boticelli botanicals I think she closed up shop.

botticelli botanicals?
fine - low/normal porosity - medium density - normal elasticity.

Currently using:
Cowash: Cure Care diluted with water 1:1
RO: Cure Care, V05 Kiwi Lime
Styler: UFD CM (old formula), FSG + CNPF
PT: IAgirl's gelatine

Experimenting with: no guar hydroxypropyltrimonium chloride, gelatin gel

Recent findings: my hair likes Cure Care diluted with water as a cowash; does NOT like guar h.c.!

iherb discount code: CFN646
Join Date: May 2012
Posts: 939
Users on another thread said she was forced to close shop because she was not mailing out products or responding to disputes.

You don't want to order from her.
I'm still waiting for a refund through paypal She hasn't responded to any communication so far. It's a shame it sounds like should could have had a really nice booming business just from the word of mouth advertising
Oh my gosh! Hadn't she been selling for quite awhile? Thought I'd heard about her stuff for a long time now. I had never bought from her but contacted her a few months ago for a product recommendation. She wrote back fairly quickly and seemed helpful. Glad I didn't order--that stuff wasn't cheap! I'm so sorry to hear that you haven't received your product, JA!! You should get your money back.
2a or b, highlighted, fine hair but lots of it
Modified CG since 6/11

Low Poo: CJ Daily Fix
Co-Wash: DevaCurl No Poo
Rinse Out: CJ Beauticurls Strengthening Conditioner or Deva One C
DT: CJ Rehab
Stylers: Deva Heaven in Hair as a Leave-in, followed by Arc Angel
SOTC: CJ CIAB
She didn't close the store, Etsy closed the store down. Run an advanced search there was a recent thread on this.
2a-2c, medium texture, porous/ colour treated. Three years CG. Past bra strap length heading for waist.

CO-wash: Inecto coconut/ Elvive Volume Collagen
Treatments: Komaza Care Matani, coconut/ sweet almond/ fractionated coconut oils, Hairveda Sitrinillah
Leave in: Fructis Sleek & Shine (old), Gliss Ultimate Volume, various Elvive
Styler: Umberto Giannini jelly, Au Naturale styling gelee
Flour sack towel, pixie diffuse or air dry.
Experimenting with: benign neglect
I'm in the middle of a Paypal dispute now. She has until June 22 to reply... Then I guess paypal refunds me? Not really sure what the plan is. But it'll get taken care of somehow
That doesn't seem like Erin at all. I don't know her personally but I've bought her products of and on for about 5 years. I loved Suds and her FSG and her Conditioners. She always responded to my messages promptly, within 24 hours. I never had an issue with ordering, payment, etc and she's super sweet. Something must be up. She does have a family and I'm pretty sure she's a stay at home mom.

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Join Date: May 2012
Posts: 939
That doesn't seem like Erin at all. I don't know her personally but I've bought her products of and on for about 5 years. I loved Suds and her FSG and her Conditioners. She always responded to my messages promptly, within 24 hours. I never had an issue with ordering, payment, etc and she's super sweet. Something must be up. She does have a family and I'm pretty sure she's a stay at home mom.

- Sent from Tesla by Converse Ink via NC App
Originally Posted by InkandConverse
It's been a pretty consistent downward spiral, from not answering messages, to taking months to ship out orders, and then basically stealing from people by not delivering at all. I could understand if she didn't want to or couldn't sell anymore, but if that was the case she should have stopped taking orders. She deserves the bad rep now.
dusalocks likes this.
That doesn't seem like Erin at all. I don't know her personally but I've bought her products of and on for about 5 years. I loved Suds and her FSG and her Conditioners. She always responded to my messages promptly, within 24 hours. I never had an issue with ordering, payment, etc and she's super sweet. Something must be up. She does have a family and I'm pretty sure she's a stay at home mom.

- Sent from Tesla by Converse Ink via NC App
Originally Posted by InkandConverse
If she has family problems she should have suspended her Etsy store which is super easy to do, she didn't she shipped the odd item out weeks and weeks late and continued to accept new orders. The fact that some orders were still being mailed out without proper communication suggests she isn't in a hospital bed with two broken arms, just being unprofessional.
dusalocks likes this.
2a-2c, medium texture, porous/ colour treated. Three years CG. Past bra strap length heading for waist.

CO-wash: Inecto coconut/ Elvive Volume Collagen
Treatments: Komaza Care Matani, coconut/ sweet almond/ fractionated coconut oils, Hairveda Sitrinillah
Leave in: Fructis Sleek & Shine (old), Gliss Ultimate Volume, various Elvive
Styler: Umberto Giannini jelly, Au Naturale styling gelee
Flour sack towel, pixie diffuse or air dry.
Experimenting with: benign neglect
I found this thread by searching because I've been waiting on an order for 38 days and I knew I was getting close to the PayPal dispute deadline. I've contacted her twice and had no response, really nice emails both times. Her shop now says she had a family emergency and is working to get everything out, but I still haven't heard back. Guess I'll file too.
Curly work in progress
2C with some 3A if all the stars align
Low porosity, medium to low density and fine
No sulfates since 2009
CG since 2013

In my stash:
Shampoos and conditioners- Tresemme Naturals Low Poo, Tresemme Naturals Moisturizing Aloe, Suave Naturals Coconut
Leave Ins- Kinky Curly Knot Today
Stylers- KCCC, AG Recoil, KY Lubricant (yup), SM Curl Milk
Gels- Ecostyler, Biosilk RHG
Mousse- Devacurl Uplifting Foam, Suave Captivating Curls
Join Date: May 2012
Posts: 939
I found this thread by searching because I've been waiting on an order for 38 days and I knew I was getting close to the PayPal dispute deadline. I've contacted her twice and had no response, really nice emails both times. Her shop now says she had a family emergency and is working to get everything out, but I still haven't heard back. Guess I'll file too.
Originally Posted by Luuuuucy
I have such a hard time buying this. She took a month to ship out my order and didn't respond well to emails back in February. If she's been having family issues since then, why has she been accepting orders? It's a little too late now.
CurlyInTheFog likes this.
My dear friend has a successful etsy business. Over the past few years her mother fell terminally ill and passed away, her father has developed serious health problems, she's had to deal with family discord and relationship issues, putting herself through school, legal problems, you name it! Tip of the iceberg here. Honestly, you guys couldn't even imagine. I can't even and I've watched her bear through it all. But she is ever the professional. She ships things out on time, answers emails promptly, and that is why her business is thriving. There's never an excuse to be that discourteous to your customers. If this Botticelli gal couldn't handle the orders she should've closed up shop ages ago. As others have said, it's not that hard to do.
3A - C, HP, ME, HD. (Coarse, High Porosity, Medium Elasticity, High Density.)

CG since Nov. 2012

Poos: SM Moisture Retention + Yucca Baobab, TJ's Tea Tree Tingle
Condish: TJ 'sTea Tree Tingle*, SM Moisture Retention* + Curl & Shine + Yucca Baobab, Yes to Blueberries
Stylers: KCKT*, SM Curl Enhancing Smoothie* + Curl & Style Milk*, KCCC*, FSG*, CJ Pattern Pusha, Curl Keeper
Sealers: Jojoba* or Grapeseed* oil

* = HG

I've spent a lot of money on Etsy, mostly on hair-related items. Most vendors are great. Sometimes they develop health or family problems, and all that I've dealt with have either temporarily closed shop with a notification, or personally contacted buyers to let them know what was going on. If a sale is already in the works, or there is a custom order (done lots of those, too), it is incumbent upon the store owner to keep the customer informed as to whether there will be a delay, and for how long. You can't just string people along. It's bad for business, and it's not ethical. Whatever is going on, I hope it gets resolved, but this is not how to conduct business.

Don't let this dissuade you from buying on Etsy. I've actually had some great vendor interactions there--many true artists, and many of them are really sweet people and treat their customers very well.
3a/b, F, normal porosity

Wash with either Suave Tropical Coconut, As I Am, or CJ Daily Fix
Condition with STC or Yes to Blueberries and detangle with Denman, rinse very lightly (baptismal rinse)
Add LAL gel, either Sport or Wet Look, scrunch with flour sack towel, and plop
Diffuse 5 minutes, then air dry
Just got my refund today! So all is well

Sent from my SPH-L900 using Tapatalk 2
Exactly. I own my own business, and one of the first lessons I learned is how to manage client expectations.

It would be one thing to say on the listing "item will ship in 4-6 weeks", but it is stated she ships once a week. So the expectation is you'll have it quickly. So, it's a disappointment when you go weeks without the product...and she doesn't emails, so it's disappointing and frustrating.
2C/ Coarse/ Normal porosity/ SW Florida/ Salt & Pepper
Cleanse: CJ Daily Fix, JC Cleansing Cream, TJ Tea Tree Condish
Condish: JC Too Shea, CJ Curl Rehab (both as RO & LI)
Stylers: UFD CM, CJ PP, JC Spiralicious, Darcy's Cream Gel & Cocoa bean whip
Has anyone heard anything? I haven't. Mine is currently in a paypal dispute, she hasn't responded. I haven't ordered prior to this, but I know this is completely out of character for her given what a successful business she ran for years prior. I do hope she's okay. I wish she had just been able to contact people and let them know instead dog just disappearing. It would have made a world of difference, but maybe that just wasn't possible.
Curly work in progress
2C with some 3A if all the stars align
Low porosity, medium to low density and fine
No sulfates since 2009
CG since 2013

In my stash:
Shampoos and conditioners- Tresemme Naturals Low Poo, Tresemme Naturals Moisturizing Aloe, Suave Naturals Coconut
Leave Ins- Kinky Curly Knot Today
Stylers- KCCC, AG Recoil, KY Lubricant (yup), SM Curl Milk
Gels- Ecostyler, Biosilk RHG
Mousse- Devacurl Uplifting Foam, Suave Captivating Curls
I just got my refund from PayPal last week. Yay!
2C normal/high porosity?, medium/coarse texture, lower density
Cleanse: Pura D'Or every week or two, Yes to Cukes
Conditioner: VO5 Kiwi Lime (LOVE!), Tresemme Naturals, YTC
DT: GVP Conditioning Balm w/ coconut oil
LI: a touch of JCTS
Products: my HG is Tresemme Bouncy Curls Defining Gel mixed with a touch of BRHG over a little flax seed gel, SM Souflee/Milk for 2nd day hair, occasionally Bioterra Curling Creme and Gel
Modified CG since November 2012- finally found what works!

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