Help! What ingredients in this shampoo are turning my hair into a snarly rat's nest?

I recently purchased a trio of products from the DermOrganic line - the conditioning shampoo, the masque, and the leave-in treatment. I got it because I had seen a lot of great reviews online, and the products are made without a lot of the ingredients I try to avoid in beauty products (the treatment is not CG-friendly but I don't really follow the method anyways).

The conditioner is great - instantly detangles, lots of slip, leaves my hair feeling soft when I rinse it out. But the shampoo turns my hair into this disgusting, snarly, tangled mess of hair as soon as I put it in my hair! I can barely get my fingers in my hair while I have it in or when I rinse it out, and it feels so tangly and has that "too clean" feeling where the hair all sticks together and feels rough. I've always used gentle sulfate-free shampoos so I can't figure out why this one seems to disagree with me so much. I'm not protein sensitive, my hair is a dry, fine, thin combination of 3A/B/C curls, slightly damaged, occasional highlights.

If anyone can figure out what ingredients might be doing this to my hair I would appreciate it! As well as any recommendations for natural hair products, if you might have any. Thank you!!

Shampoo ingredients: Aqua/Eau/Water, Disodium Cocoyl Glutamate, Decyl Glucoside, Sodium Cocoyl Isethionate, Cetearyl Glucoside, Methyl Gluceth-20, Argania Spinosa (Argan) Kernel Oil, Helianthus Annuus (Sunflower) Seed Extract, Vitis Vinifera (Grape) Seed Extract, Rice Amino Acids, PCA, Panthenol B5, Tocopheryl Acetate (Vitamin E), Glycereth-2 Cocoate/Benzoic Acid, Parfum/Fragrance

Masque ingredients: Aqua/Eau/Water, Cetearyl Alcohol, Behenamidopropyl Dimethylamine, Stearyl Alcohol, Caprylic/Capric Triglyceride, Argania Spinosa (Argan) Kernel Oil, Vitis Vinifera (Grape) Seed Extract, Helianthus Annuus (Sunflower) Seed Extract, Methyl Gluceth-20, Rice Amino Acids, Panthenol B5, Tocopheryl Acetate (Vitamin E), Glycereth-2 Cocoate/Benzoic Acid, Parfum/Fragrance
Yay, Science! Okay, here's what I could find about the ingredients in the Shampoo:

Sodium Cocoyl Glutamate is a mild, non-irritating, all natural, plant based surfactant. So you should be okay there.

"Decyl Glucoside is a, natural, non-ionic surfactant, ideal for all foaming and cleansing products. Our Decyl Glucoside, obtained from renewable raw materials, is a combination of plant based fatty alcohols (coconut c8-16) and glucose (corn starch). Decyl Glucoside is a mild surfactant and because it does not dry it is ideal for the formulation of personal hygiene and toiletry cosmetics. " (From: Ingredients to Die For)

"BabyFoam (SCI), also referred to as Sodium Cocoyl Isethionate, is an, extremely, gentle surfactant based on coconut fatty acids. Mild enough for baby cleansers, personal hygiene and toiletries while still offering very efficient cleansing and low odor.

BabyFoam (SCI) is a very pure surfactant, with a high active surfactant level of 84%, making it an economical choice because the usage rate is lower then blended surfactants. BabyFoam (SCI), Sodium Cocoyl Isethionate, delivers excellent, luxurious, foam while, leaving a very nice silky feeling on the skin. Sodium Cocoyl Isethionate does not dry the skin, or the hair, making it an excellent choice for the formulation of all cleansers (surfactant). One of the most popular choices for shampoo / body bars due to its, high, performance in soft or hard water. " (Same source)

Cetearyl Glucoside: Formed by combining fatty alcohols with glucose. "
An emulsifier used in oil in water formulations. It helps skin and hair retain moisture, and gives a velvety after touch." (From: Truth in Aging)

"Methyl Gluceth-20 is a water soluble emollient and humectant produced from Glucose and Methyl Alcohol and originally derived from corn sugar and corn starch. It is a versatile, gentle, effective humectant, emollient, and foaming agent that imparts a smooth feel to the skin. Methyl Gluceth-20 is specifically used for its moisture retentive qualities and ability to open pores and follicles" (Same source)
^^ Check into this one. It could be the humectant that's making trouble. How is your hair with other humectants?

Then you've got a bunch of oils, and then another humectant:

"Sodium PCA is a naturally occurring humectant found in human skin that is a derivative of amino acids. Sodium PCA has high water absorbing properties, and is also considered to be hygroscopic, with the ability to absorb moisture from the air (VitaminStuff.com and other research). It can also bind moisture to cells, and hold several times its weight in water. It delivers moisture to the hair and skin, and is often seen as an emollient or humectant in hair conditioners and moisturizers; it is also seen as an ingredient in shampoos, hair sprays, permanent waves, skin fresheners and other hair and skin care products, according to RealSelf.com." (same source)

This is all I could find on the Panthenol B5:

"Provitamin B5 (synonyms: D-pantothenyl alcohol, pantothenol, dexpanthenol) is the alcohol analog of pantothenic acid (vitamin B5). Activity 75%. pH 8-9. ... Soluble in water and alcohol, not in oils. ... Properties: Penetrates readily skin and hair, potent moisturizer and softener of the skin, makes the skin more elastic, soothes irritated skin (anti-inflammatory effects), heals minor wounds (promotes epithelialization), gives the hair moisturisation and shine, reduces spilt ends." (amazon.ca description)

Human hair is usually pH 5, and this one has a much higher pH. That could also be causing the issue? For more information on pH and hair:

How pH relates to hair
pH and curly hair

And all I could find on Glycereth-2 Cocoate:

"NonIonic surfactant
Co-surfactant
Thickener
Emulsifier
Moisturizers"

(from kao chemicals)

And finally:

Benzoic Acid is a preservative.

So. All I can tell you is to learn about pH and how the pH of a product interacts with your hair. I can't help you a ton here, because I'm still learning! I can also tell you that my hair ALWAYS did better with shampoos that had very few surfactants. Then I moved to co-washing and haven't looked back!!

Good luck
3A/2C | fine | high-po length, low-po roots | medium density | shoulder-length

Shower Time!
Treat: EVCO
Co-Wash: DE Unscented Condish with added lavender and tea tree EOs
Condish: DE Coconut Condish with added local honey

Styling
After Shower: Homemade FSG with added gelatine

+ bi-weekly protein DIY treatments (gelatin and egg yolk)
+ mindful nutrition

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