Robert Craig Conditioner Users...Raise Your Hands

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Although, the keratin amino acids is low on the list this conditioner caused much havoc on my protein sensitive curlies. Some of the extracts does contain some protein also, in addition to the keratin. I so love this conditioner and wished it could've been a staple for me. Great moisturizing properties. Not the best I've tried but is competitive. You'll have to try it for yourself to see how your hair reacts to it.

ETA-
I had exactly the same experience w/Elucence, another one everyone raves about. Dried my hair out something fierce!
Originally Posted by teshon
You don't have any extras you can send my way, do you? I'd kick myself for buying $22 of conditioner that didn't work for me, and I can't seem to find samples anywhere.
Location: North NJ or NYC
The protein hasn't affected me and I consider myself pretty protein sensitive. However I don't use it every day.
Rather than love, than money, than fame, give me truth. I sat at a table where were rich food and wine in abundance, and obsequious attendance, but sincerity and truth were not;
and I went away hungry from the inhospitable board.
-Henry David Thoreau
Although, the keratin amino acids is low on the list this conditioner caused much havoc on my protein sensitive curlies. Some of the extracts does contain some protein also, in addition to the keratin. I so love this conditioner and wished it could've been a staple for me. Great moisturizing properties. Not the best I've tried but is competitive. You'll have to try it for yourself to see how your hair reacts to it.

ETA-
I had exactly the same experience w/Elucence, another one everyone raves about. Dried my hair out something fierce!
Originally Posted by teshon
You don't have any extras you can send my way, do you? I'd kick myself for buying $22 of conditioner that didn't work for me, and I can't seem to find samples anywhere.
Originally Posted by mysteryflavored
Some of the other ladies are going to kill me for saying this but I washed the rest of the bottle down the sink, and it wouldn't be the first time I've done this w/a product that really didn't work for me. If I'd known it was so dang popular I would've sold off samples and made my kids some extra school lunch money. I did almost swap it once before I thought I had finally figured it out. Since it's a staple for some other CG, hopefully they'll consider sending you a sample. Sorry.
3c-4a; Protein Sensitive(forms of wheat, keratin, soy and anything "hydrolyzed"). My hair hates coconut oil and jojoba oil(sometimes).
http://photobucket.com/teshon PW: crazycurls
Youtube Channel: http://www.youtube.com/user/teshonandfamily
It's so individual. The protein most have trouble with is wheat protein, but keratin is a protein and you never know.

I'll tell you a secret (well, I guess it's not anymore). RC stands behind their products. If you don't like it, they will give you a refund (without having to pay for the postage to ship it back).

So if you are seriously intrigued and hate it, all you would lose would be the initial shipping (which isn't refunded if you don't like it).
but I washed the rest of the bottle down the sink,
List is on the swap board next time, you'll get rid of it fast. [/code]
My blog - http://suburbanbushbabe.wordpress.com/
My FOTKI - http://whatsnew.fotki.com/suburbanbushbabe/


Playing with my hair is a hobby. Fluffy, fine natural 4a. Goal= Healthy, beautiful hair that retains its length.
Hear that crash? It's me falling off the CG wagon.
It's so individual. The protein most have trouble with is wheat protein, but keratin is a protein and you never know.

I'll tell you a secret (well, I guess it's not anymore). RC stands behind their products. If you don't like it, they will give you a refund (without having to pay for the postage to ship it back).

So if you are seriously intrigued and hate it, all you would lose would be the initial shipping (which isn't refunded if you don't like it).
Originally Posted by laurabeth33
Wow, it all seems too good to be true.

I'm going to give myself a week and a half so I can work with the haircut I'm getting on Thursday, and then if I absolutely NEED this condish, I'll probably invest. (: Thanks for all the info!
Location: North NJ or NYC
It's so individual. The protein most have trouble with is wheat protein, but keratin is a protein and you never know.

I'll tell you a secret (well, I guess it's not anymore). RC stands behind their products. If you don't like it, they will give you a refund (without having to pay for the postage to ship it back).

So if you are seriously intrigued and hate it, all you would lose would be the initial shipping (which isn't refunded if you don't like it).
Originally Posted by laurabeth33
This is true but you'll have to pay to ship the conditioner back to Robert Craig. Also they give you a discount on shipping when you first order the product, so when you return it they take that discount ($4 or something) off your refund amount. This is what I was told. You end up paying shipping twice and they will deduct additional shipping that was supposed to be billed to you the first time. In other words, since you didn't like it we're going to charge you more for shipping. You be the judge.
3c-4a; Protein Sensitive(forms of wheat, keratin, soy and anything "hydrolyzed"). My hair hates coconut oil and jojoba oil(sometimes).
http://photobucket.com/teshon PW: crazycurls
Youtube Channel: http://www.youtube.com/user/teshonandfamily
I've been dying to try this conditioner because it's got some ingredients that my hair would absolutely love but haven't because of the protein .
Anyone with protein issues, able to get away with using this? I find that I can get away with some protein as long as it's very low on the ingredients list.
3b/c fine, thick, porous, protein sensitive
Modified CG, CJ Rehab, JCWDT, KCKT, VO5 Chamomile Tea Therapy, CJDF, HEBE Gel/Mousse, Bioinfusion Rosemary Mint shampoo, occasional protein

Experimenting with BRHG

"If you want the rainbow, you've gotta put up with the rain"
Some of the other ladies are going to kill me for saying this but I washed the rest of the bottle down the sink...
Originally Posted by teshon
At least you could have swapped it, or used it to shave with!

SF Bay Area, CA * "The Angel-Goddess-Guru of Haircoloring"
3b/c/a mix. medium texture, low porosity
* pw: just4curlies
* My Motto: Strand Test!
some hair pics
-- gone, but never forgotten.
It's so individual. The protein most have trouble with is wheat protein, but keratin is a protein and you never know.

I'll tell you a secret (well, I guess it's not anymore). RC stands behind their products. If you don't like it, they will give you a refund (without having to pay for the postage to ship it back).

So if you are seriously intrigued and hate it, all you would lose would be the initial shipping (which isn't refunded if you don't like it).
Originally Posted by laurabeth33
This is true but you'll have to pay to ship the conditioner back to Robert Craig. Also they give you a discount on shipping when you first order the product, so when you return it they take that discount ($4 or something) off your refund amount. This is what I was told. You end up paying shipping twice and they will deduct additional shipping that was supposed to be billed to you the first time. In other words, since you didn't like it we're going to charge you more for shipping. You be the judge.
Originally Posted by teshon
Really? I recommended this to a friend in Orlando. Her curls are challenging and didn't seem to need as much moisture as the RC provided (got overconditioned frizz like she did with going strictly CG with no pooing). RC didn't require her to return the remainder, but she contacted them after about a week of receipt so that probably helped (only so much she could have used).

I have a lot of respect for RC. I had a lot of trouble trying to get RC haircolor to stay on my grays. They offered a lot of help, even to the point of Robert Craig himself calling me. He had many suggestions and lots of input, all of which were conveyed with respectful terms (for example, he asked questions about buildup without judgement as to the fact that I use products other than theirs in my PJness).

BTW, When I called, I didn't go by laurabeth but used my middle name because I didn't want to be "handled" (some hair companies have been weird with me because apparently they frequent the board and recognized the name laurabeth). That suggested to me that anyone who called would get that level of assistance since I was just a joe-customer.

Anyway, you can certainly confirm their return policy, and I'd say it's more likely that you wouldn't have to return the bottle and pay for that shipping if you figured out you didn't like it early on.

Even better, pro-rate the remainder and put it on the swapboard rather than doing the return/refund thing at all. I'm sure (as reflected on this thread) there are a bunch of curious curlies who'd love to buy a not-full-so-less-financial-commitment bottle.
The customer service is great. She was very nice in telling me that I would be charged twice for shipping and the discount would be taken off my refund. She even asked me if I still had the box and gave me a return code to write on the box. I don't know, that was a month ago when I order that conditioner. I attempted a return in about a week from receipt, like your friend. They're able to pull up the date of purchase from each order on the computer. She pulled up my information while I was on the phone and gave me instructions from there. Maybe if it was RC, himself it wouldn't been so difficult for me. By any means, if one orders it and likes it then this won't be an issue, of course. I just wanted to share my experience.
3c-4a; Protein Sensitive(forms of wheat, keratin, soy and anything "hydrolyzed"). My hair hates coconut oil and jojoba oil(sometimes).
http://photobucket.com/teshon PW: crazycurls
Youtube Channel: http://www.youtube.com/user/teshonandfamily
Some of the other ladies are going to kill me for saying this but I washed the rest of the bottle down the sink...
Originally Posted by teshon
At least you could have swapped it, or used it to shave with!
Originally Posted by CurliLocks
Oh my lawd yes! I'd LOVE to try this conditioner but can't justify $22 plus shipping right now.

Code:
I have two conditioners to work my way through at the moment & one's half gone.
i like this CO, but since it is so pricey i save it for right after i use their color. my hair has gotten so long now that i am using a ton of CO every day. after a couple of days i go back to suave and garnier fructis, the poor gals devacurl or robt craig....
Susan suburban NY
3b going gray, not thick, waist length when wet, a bit below shoulders when dry
CG since 11/11/04
http://public.fotki.com/banjolady/
PW: banjo
HG: suave and honey for co-wash, deva, i use garnier fructis regular CO's or boots pink or white as leave ins and LA looks sport gel. plop w microfiber turban, then curl towel scrunch, then another turban.i sleep with the turban on. little one minute hair styling videos http://www.youtube.com/user/lazycurls

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