Go Back   CurlTalk > Hair > General Discussion about Curly Hair

Reply
 
LinkBack Thread Tools Display Modes
Old 11-19-2009, 08:37 PM   #1
 
Alexjoujou's Avatar
 
Join Date: Jul 2009
Posts: 2,364
Post Hairveda samples issue resolved satisfactorily

Thanks for you input! They have made this right and pretty quickly as well. I am happy with the resolution they provided.

Well I finally got my Hairveda order. I ordered a bunch of samples and then a shampoo bar and a whipped jelly (regular size).

So I got samples of the Sitrinillah Masque and Moist Condition and Moist Conditioner Pro and Amala shampoo and Rinse. I also got a cocasta oil sample.

So here's the deal. The Moist Conditioner and Amala products are in those sample size packs you get free with orders all over the place! I about fell out of my chair! I cannot believe I seriously paid $2.50 for these tiny samples.

A full size Moist Condition Pro (16 oz) is only $7.75. I paid $2.50 for 1/2 oz?

Anyone had this happen?
Attached Thumbnails
Hairveda samples issue resolved satisfactorily-hairveda-samples.jpg   Hairveda samples issue resolved satisfactorily-hairveda-samples-2.jpg  
__________________
FIA 2c/3aFi

Done experimenting! Loving Spiral Solutions products!

Blog: http://thewavytales.blogspot.com/

Last edited by Alexjoujou; 11-20-2009 at 10:27 AM.
Alexjoujou is offline   Reply With Quote
Old 11-19-2009, 11:37 PM   #2
 
Alexjoujou's Avatar
 
Join Date: Jul 2009
Posts: 2,364
Question

Resolved.
__________________
FIA 2c/3aFi

Done experimenting! Loving Spiral Solutions products!

Blog: http://thewavytales.blogspot.com/

Last edited by Alexjoujou; 11-20-2009 at 10:28 AM.
Alexjoujou is offline   Reply With Quote
Old 11-20-2009, 08:50 AM   #3
 
Alexjoujou's Avatar
 
Join Date: Jul 2009
Posts: 2,364
Default So I posted on LHCF

And they posted an answer that they were trying to lower some costs while still letting customers sample products. Which is great for those of us that like to sample products. She said she didn't realize the sample size price had remained the same as it was originally..so maybe they plan to reduce it or something.

I'll email them and let you know the resolution. If they make it right I will alter my post to reflect this.
__________________
FIA 2c/3aFi

Done experimenting! Loving Spiral Solutions products!

Blog: http://thewavytales.blogspot.com/
Alexjoujou is offline   Reply With Quote
Old 11-20-2009, 10:17 AM   #4
 
Join Date: Sep 2008
Posts: 1,115
Default

Wow that is utterly ridiculous. You were indeed ripped off, my dear.

I hope they resolve the situation in a manner fair to you. I don't understand businesses that do these things and expect to retain repeat customer business.
__________________
3b/c, CG 9/18/08
Last process: 04/05/08 Big Chop: 08/08/09
Currently: Herbal Essences Hello Hydration, Herbal Essences Set Me Up gel (summer only), Boots Curl Creme (winter only)
onethousandcurls is offline   Reply With Quote
Old 11-20-2009, 02:10 PM   #5
 
goobernut's Avatar
 
Join Date: May 2009
Posts: 2,295
Default

Alex, you crack me up. You are a woman after my own heart. I was just sitting here PJ'ing a little, and I though -- I need to try that Moist condition Pro from Hairveda. I'll have to PM alex and tell her that's one she hasn't tried yet. You beat me to it lol!!!
__________________
Grand Goobah Caedran, Aqueous Infusion of Demulcents, Order of the Curly Crusaders

Hot and Humid SpaceCoast area of Florida * Fia 2cFi, fine texture, med porosity CG 5-29-09 * My hair loves protein! Currently using : Curlisto Bio-Gel Mousse, CJ DFCC, KMFUM, BHRG, Spiral Solutions -- Everything!!! Coconut Oil Pre-Poo, once a month Hard Water shampoo. Avoiding Glycerin in finishing products.

goobernut is offline   Reply With Quote
Old 11-20-2009, 02:34 PM   #6
 
Alexjoujou's Avatar
 
Join Date: Jul 2009
Posts: 2,364
Thumbs up

Quote:
Originally Posted by goobernut View Post
Alex, you crack me up. You are a woman after my own heart. I was just sitting here PJ'ing a little, and I though -- I need to try that Moist condition Pro from Hairveda. I'll have to PM alex and tell her that's one she hasn't tried yet. You beat me to it lol!!!


I'll let you'all know if I like it. I'll send you the packet to try if you like Goob!

You know it's too bad we don't live closer. I have a feeling we'd have a LOT of great times over
__________________
FIA 2c/3aFi

Done experimenting! Loving Spiral Solutions products!

Blog: http://thewavytales.blogspot.com/
Alexjoujou is offline   Reply With Quote
Old 11-20-2009, 03:43 PM   #7
 
goobernut's Avatar
 
Join Date: May 2009
Posts: 2,295
Default

Ooh I know!!! We'd tear up the whole California coast. You never know, hubby is in the Air force! In a couple of years we could at least, be uh? Closer? lol.
__________________
Grand Goobah Caedran, Aqueous Infusion of Demulcents, Order of the Curly Crusaders

Hot and Humid SpaceCoast area of Florida * Fia 2cFi, fine texture, med porosity CG 5-29-09 * My hair loves protein! Currently using : Curlisto Bio-Gel Mousse, CJ DFCC, KMFUM, BHRG, Spiral Solutions -- Everything!!! Coconut Oil Pre-Poo, once a month Hard Water shampoo. Avoiding Glycerin in finishing products.

goobernut is offline   Reply With Quote
Reply
Trending Topics[-]hide

Thread Tools
Display Modes



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -6. The time now is 04:55 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright 2011 NaturallyCurly.com