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Old 05-27-2012, 10:19 AM   #21
 
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Nordstrom cashier pay isn't that high. Expensive stores don't always change their pay scale.

If you (gy) don't want interactive cashiering, don't shop at TJs. We're supposed to be friendly and engage in conversation in most cases.


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Old 05-27-2012, 10:27 AM   #22
 
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It wasn't friendly (re: Trader Joe's). It was short-tempered and pretty nasty. And no, I don't go there often.

Here's a review of Nordstrom careers, posted by employees. According to what I read, pay and treatment sound pretty good, on the whole.

Nordstrom Reviews | Glassdoor

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Old 05-27-2012, 10:34 AM   #23
 
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I was referring to people to didn't like outgoing cashiers upthread, not your experience, which was obviously an example of unacceptable service.

As for Nordstroms, the cashiers I know there make $9.00/ hr. not including bonuses, etc., not minimum wage, but not all that great. Company average is pretty good since other positions have higher potential salary.


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Old 05-27-2012, 11:08 AM   #24
 
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Safeway pharmacies have a sign beside the counter: "Please end your cell phone conversation before speaking to the pharmacist." Do people really need to be told that? I guess so.
Yes, yes they do. How I wish I could put a sign like that up in my pharmacy. When I'm explaining to you how to take this medication, would you kindly get off the phone? After all I don't want what you are about to take to kill you.
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Old 05-27-2012, 11:08 AM   #25
 
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What's the average wage at Trader Joe's?
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Old 05-27-2012, 11:14 AM   #26
 
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We start most people at $11, $20 is the current cap, and there is a cost of living increase after that. $9 is the minimum, but it isn't that livable, which is why our store starts a little higher. Mangers in-store (depending on the type) get 45k to 120k per year, which makes the company average look high. I'm not sure what regional supervisors and up make.


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Old 05-27-2012, 11:14 AM   #27
 
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Quote:
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Safeway pharmacies have a sign beside the counter: "Please end your cell phone conversation before speaking to the pharmacist." Do people really need to be told that? I guess so.
Yes, yes they do. How I wish I could put a sign like that up in my pharmacy. When I'm explaining to you how to take this medication, would you kindly get off the phone? After all I don't want what you are about to take to kill you.
Seriously!


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Old 05-27-2012, 11:40 AM   #28
 
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That is high for a retail job, at least for the managers. Now, if only loud print shirts didn't go along with it........
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Old 05-27-2012, 11:49 AM   #29
 
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Lol, the loud print shirts are too iconic to go away. . Even the CEO wears them. They get mixed reviews, but it is better than a smock, I guess.



One customers always says that he hates when the bells ring. Can't get around that one, though.


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Old 05-27-2012, 12:05 PM   #30
 
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What are the bells for?
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Old 05-27-2012, 12:17 PM   #31
 
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What are the bells for?
We use bells for communication as opposed to having someone use the PA system.

If a bell rings once, more checkout lines need to be opened.

If a bell rings twice, miscellaneous assistance is needed. Broken items, customer assistance, etc.

If a bell rings three times, a manager is needed. That's usually for something like a return/refund, employee discount, and the occasional check fraud.


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Old 05-27-2012, 12:45 PM   #32
 
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What are the bells for?
We use bells for communication as opposed to having someone use the PA system.

If a bell rings once, more checkout lines need to be opened.

If a bell rings twice, miscellaneous assistance is needed. Broken items, customer assistance, etc.

If a bell rings three times, a manager is needed. That's usually for something like a return/refund, employee discount, and the occasional check fraud.


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For the twice ringing bell, how does the TJ worker know where to go help customer or for a clean-up?
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Old 05-27-2012, 01:16 PM   #33
 
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If we hear the large bell ring, we know that it is the one in customer service, so that part is easy.

If the sound is of a small bell coming from the back of the store, we know it is the demo counter, so that part is easy too.

If it is a small bell up front, it is one of the cash register lines. In this case, the person answering goes up to the front, calls out 'two bells', and the person making the request raises his hand.

If the bells sound incoherent, we know that someone's child is just playing with the bell.

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Old 05-27-2012, 01:31 PM   #34
 
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Now I understand...thanks.
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Old 05-27-2012, 02:06 PM   #35
 
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If we hear the large bell ring, we know that it is the one in customer service, so that part is easy.

If the sound is of a small bell coming from the back of the store, we know it is the demo counter, so that part is easy too.

If it is a small bell up front, it is one of the cash register lines. In this case, the person answering goes up to the front, calls out 'two bells', and the person making the request raises his hand.

If the bells sound incoherent, we know that someone's child is just playing with the bell.

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In the TJ's I go to if the cashier rings the bell sometimes help will arrive and say "Who's ringin' that bell!?" in a friendly jovial kind of way. I don't know why, but it does make me smile and usually I'm a no fuss in and out shopper.
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Old 05-27-2012, 03:58 PM   #36
 
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That's a cute way to do it!


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Old 05-27-2012, 04:48 PM   #37
 
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In regards to the OP, I certainly would report her for many of the reasons already stated.

I reported an employee of Guitar Center recently for his terrible demeanor and language towards customers/co-workers.

I was waiting in line to have the neck on my bass (guitar) adjusted. In front of me was a family with several young kids that was having a guitar restrung. The entire time he was loudly using foul language about the task he was doing and even yelled an expletive filled tirade across the room to another employee.

Our eyes caught each other's and I gave him my fiercest, "Don't eeeeeven think about addressing ME that way."

When it was my turn, he kept his mouth shut while making the necessary adjustments. But when he was done he handed my bass back and only said, "Here," and started to walked away. I asked, "Is there a fee?" He never broke stride, and merely said, "Nope".

So yeah, I reported him.

(And also learned to make neck adjustments myself so I don't need to deal with him.)
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Old 05-27-2012, 05:32 PM   #38
 
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It's interesting to me that the majority of horrible shopping experiences took place at WalMart.

WalMart blows, but I still shop there sometimes. I only use self checkout, though.

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Old 05-27-2012, 06:07 PM   #39
 
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How I wish mine had self-checkout!
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Old 05-27-2012, 06:13 PM   #40
 
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It's interesting to me that the majority of horrible shopping experiences took place at WalMart.

WalMart blows, but I still shop there sometimes. I only use self checkout, though.

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The Wal-Mart closet to me had to get rid of the self check out due to theft.

Seeing how so many of the customers act there, I'd probably be a snarky employee if I worked there.


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