Wtf Lady

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That's pretty crazy. I probably wouldn't report her cause that's just me. I tend to like to report excellent customer service over poor.

I grocery shop primarily at Whole Foods & Publix. I guess it's good that I don't avoid any certain cashiers at either
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Ah, it all makes sense now. Goldy is the puppet master!
Originally Posted by Poodlehead
Seeing how so many of the customers act there, I'd probably be a snarky employee if I worked there.


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Originally Posted by redcelticcurls
ITA, I would hate to work at WalMart for that very reason. I think I'd work at McD's before I ever considered working at WalMart. It's the job of last resort. It's Plan Z when nothing else works out.

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I just want to do what I want to do when I want to do it.
I was shocked when my WM stopped charging people for shoplifting unless the merchandise totaled $200 +. That only lasted a few months though. We're now back to several shoplifting calls a day/night.

And the employees there have been known to tackle and beat customers down in the PVA for stealing a trinket. lol
When I hear terms like "hipster" I think, who told cliques they could leave high school??

Haaaaaa! When I worked in retail, we could be fired on the spot for attempting to apprehend a shoplifter. It even said so in our employee handbook.

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I just want to do what I want to do when I want to do it.
Same here. You didn't attempt to stop them from leaving. Oh no, not at my local WM. They chase people through the parking lot, get in cars and follow them, hold them kicking and screaming in the back room. Craziness.

They chased down a man and woman with a child that were stealing baby formula. The couple returned it when they were caught (inside the store), said they were sorry, allowed them to search them, and then tried to leave. That's the one that was followed home by an employee. They have gotten really extreme. A simple tag number or look at the persons ID, if they cooperate, will suffice.
When I hear terms like "hipster" I think, who told cliques they could leave high school??


Last edited by Fifi.G; 05-27-2012 at 07:17 PM.
I was shocked when my WM stopped charging people for shoplifting unless the merchandise totaled $200 +. That only lasted a few months though. We're now back to several shoplifting calls a day/night.

And the employees there have been known to tackle and beat customers down in the PVA for stealing a trinket. lol
Originally Posted by Fifi.G
What's PVA?

Dogs and nature abhor a vacuum.
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Oh, sorry. It's a term for parking lot. I thought I was at work for a minute.

And it stands for public vehicle access.
When I hear terms like "hipster" I think, who told cliques they could leave high school??


Last edited by Fifi.G; 05-27-2012 at 07:47 PM.
Haaaaaa! When I worked in retail, we could be fired on the spot for attempting to apprehend a shoplifter. It even said so in our employee handbook.

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Originally Posted by midgi
Wow. Perhaps it was a safety issue. Perhaps people sued and said that they were falsely accused of shoplifting. We see shoplifting denial a lot. Our managers will confront, usually. I'm not sure if that decision is store by store or company policy.

Today, we had one guy try to steal a bunch (like, $200 worth) of shrimp twice! Once at 6 and once at 8. Desperate guy! Big steals like that get resold by the thief.


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Same here. You didn't attempt to stop them from leaving. Oh no, not at my local WM. They chase people through the parking lot, get in cars and follow them, hold them kicking and screaming in the back room. Craziness.

They chased down a man and woman with a child that were stealing baby formula. The couple returned it when they were caught (inside the store), said they were sorry, allowed them to search them, and then tried to leave. That's the one that was followed home by an employee. They have gotten really extreme. A simple tag number or look at the persons ID, if they cooperate, will suffice.
Originally Posted by Fifi.G
Wow, that's pretty extreme!


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Kiva! Microfinance works.

Med/Coarse, porous curly.
RCC, how exactly was he trying to sneak the shrimp out? I'm assuming it was frozen??




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It was frozen. He stuffed it in plastic grocery bags that he brought in with him.


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It must've been really crucial for him to go home with all that shrimp if he tried to lift $200 worth TWICE lol

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I just want to do what I want to do when I want to do it.
He was probably reselling it, lol. We've had many calls from the transit system about people stealing stuff and selling it on busses.

Then we get the freegans digging around the compost dumpster.


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Kiva! Microfinance works.

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Wow, that's pretty extreme!


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Originally Posted by redcelticcurls
Yeah it is. I think that's why they stopped pressing charges for awhile. Just my theory. I know some employees got in trouble/fired, as they should have. That's what happens when you hand boys radios and call them security.

People, in general, make no sense anymore. Not that they ever really have but... Over the past few years we've had a huge increase in the public waiting hours or days to call in serious things, they could have helped with, and people going commando or all to pieces over nothing. It makes no sense. Following people home who attempted to steal formula does not make you a hero. It makes you pretty stupid. Calling the moment you see someone being assaulted or abused is truly helping. We often hang up the phone and do a universal SMH.

And lol at the double shrimp attempt.
When I hear terms like "hipster" I think, who told cliques they could leave high school??

My grocery store is horrible. One time I was standing in line and the manager or somebody told me to go to a shorter line so I did. The guy in front of me was being checked out, when he was done the cashier turned off his light and walked away as I'm still standing there. I kinda laughed because it was so ridiculous, I let out an "are you kidding me?" and went back to my original line. The manager saw what happened, and rung me up himself in the closed line.

The next time I went to that same store my cashier was into doing everything else except ringing me up. At one point he was talking to the manager and some random customer while I was bagging my own groceries, then he turns to me and said something about showing his manager how good he was at customer service. Ironic I thought.
I currently work high-end retail and I see both sides of the coin.

I am always willing to go above and beyond to be courteous and help someone and I often hear how helpful I am and how pleasant I made their experience. But so many customers these days think they are entitled to treat those in customer service awfully.The customer is always right does not give you permission to treat me like crap.

If someone is overly rude or aggressive with me I will still help them but you get the bare minimum from me. I will never be rude back but I certainly can be cold and still plaster a smile on my face while ringing through your self-righteous $2000 spring clothing purchase. Having money does not make you better than me.

I almost prefer the lady who comes in drunk and makes a mess. Eccentric I can handle but rude makes my eyes narrow.

That said poor customer service when I am being polite drives me batty. Do your job people!
curlyhoneyb likes this.
ITA about rude customers Nej. When I was 16, an old woman asked me if I was retarded because the machine that verified the checks wasn't accepting hers. It turned out she was giving me the wrong SSN. What a b****.
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I just want to do what I want to do when I want to do it.
Nordstrom cashier pay isn't that high. Expensive stores don't always change their pay scale.

If you (gy) don't want interactive cashiering, don't shop at TJs. We're supposed to be friendly and engage in conversation in most cases.


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Originally Posted by redcelticcurls
I have to say, this is my favorite thing about Trader Joe's. The staff are really very nice, at least at my local store.

"In the depth of winter, I finally learned that within me there lay an invincible summer."

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I'm sorry but I still can't get over the shrimp thing.

My next question is WHO buys resold shrimp??? I mean, would he make out like he got it straight from a supplier? Would he pretend like he caught it? How would he even go about selling it? Would he just roll up in his car and sell it out of foam coolers in his trunk?

So many questions and no answers.
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I just want to do what I want to do when I want to do it.
That type of reseller is pretty open. The buyers know the goods are stolen, but they pay a lot less than store price.

For safety's sake, I hope they're at least kept frozen. It's the bagged frozen shrimp that is the most commonly stolen item. Other frozen seafood and fresh steaks are a close second.


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midgi likes this.
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