Do any hair salons still use manual books for appts.?

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The lady who does my hair keeps her own book, and her personal cell doubles as a work phone. They do have a computer in the salon but mostly use it for detailed information about the clients hair.
When I hear terms like "hipster" I think, who told cliques they could leave high school??

After the reviews I read about this place, I have the feeling they wouldn't have troubled themselves even if they could have reached us.

Dogs and nature abhor a vacuum.
http://geaugadoggy.wordpress.com
You know, I don't think I'm going to be able to stand going back to this place.

I really don't understand them. The owner gives great haircuts --- truly --- but he runs his business so poorly, it defeats his success. Having my own (albeit small) business, I bend over backwards for my clients, in order to earn loyalty, satisfaction, and referrals. If someone needs a rush job at 11 p.m. on a weekend, I do it (and if they've paid me rather lavishly in the past, I don't charge extra, either). If I was leaving for a vacation and had let people down, I would do something about it.

It's frustrating. I want to take advantage of this guy's excellence, but he and his staff are so......indifferent, if not rude, I just can't do it. I'm very disappointed.
CurliLocks likes this.

Dogs and nature abhor a vacuum.
http://geaugadoggy.wordpress.com
^ Go with your gut. I should have listened to myself, many times, and walked away from my old salon.

The guy who used to do my hair changed cell phone numbers and salons, often, without telling his clients. He had no real interest in the job or his clients. He eventually butchered my hair
When I hear terms like "hipster" I think, who told cliques they could leave high school??

I'll be calling a new salon I've researched bright and early Tuesday morning (when they open).

Thanks for the back up.

Dogs and nature abhor a vacuum.
http://geaugadoggy.wordpress.com
You are welcome!!
When I hear terms like "hipster" I think, who told cliques they could leave high school??

My stylist is the shop owner and she keeps a manual book. Salon is small 2-4 stylists and it's all pencil and paper.
I cancelled. I'm too reliable to have stood him up in revenge. I'll just disappear, he'll lose another client and gain more bad word of mouth, and he probably won't notice or care. So it goes with poor customer service.

Anyhoo......I have an appointment tomorrow with a new guy who got very good reviews from several sources, aaaaaannnndddddd, when I looked him up on-line, I found a half-off coupon for my first appointment, too.

We shall see how all works out, but I do feel relieved at resolving the dilemma with
Salon "Who Cares About You?"
CurliLocks likes this.

Dogs and nature abhor a vacuum.
http://geaugadoggy.wordpress.com
Best of luck C19!!!! Let us know how it works out. I hope you get a killer haircut.
CurliLocks likes this.
2/c and some 3A. Modified CG.
Protein sensitive
Highly porous. Color over grey.
Best 1st day method: Super Soaker
Conditioners: Curl Junkie Beauticurls Strengthening Conditioner,
Deep condish: Curl Junkie Curl Rehab
Stylers: Mix Curls in a Bottle into everything for shine. Terrible pj
Sometimes try roller sets - classic glamor but I prefer my curls.
Every day is a gift
I'm nervous, cp. Naturally, my hair has looked good the past two days, after being horrid for about a week.

But, thank you!

Dogs and nature abhor a vacuum.
http://geaugadoggy.wordpress.com
Best of luck C19!!!! Let us know how it works out. I hope you get a killer haircut.
Originally Posted by curlypearl
+1

Is it wrong that I also think that once you get that killed haircut you should 'accidentally run into' you old stylist? . (Okay, I would never actually suggest it or do it myself but...)
curlypearl likes this.
3a/2c
Trader Joe's Tingle conditioner wash/ conditioner
AG re:coil, LALooks gel, John Frieda Secret Weapon
I'm nervous, cp. Naturally, my hair has looked good the past two days, after being horrid for about a week.

But, thank you!
Originally Posted by claudine19
I really hope you get a great cut at the new place, and I applaud you for trying someone new, but if the cut isn't great, you can always go back to salon "Who Cares About You" to get it fixed. No shame if it comes to that - our curls are merciless. They grind slowly but they grind exceedingly fine (or coarse, depending).
2/c and some 3A. Modified CG.
Protein sensitive
Highly porous. Color over grey.
Best 1st day method: Super Soaker
Conditioners: Curl Junkie Beauticurls Strengthening Conditioner,
Deep condish: Curl Junkie Curl Rehab
Stylers: Mix Curls in a Bottle into everything for shine. Terrible pj
Sometimes try roller sets - classic glamor but I prefer my curls.
Every day is a gift

Last edited by curlypearl; 06-06-2012 at 04:49 AM.
Best of luck C19!!!! Let us know how it works out. I hope you get a killer haircut.
Originally Posted by curlypearl
+1

Is it wrong that I also think that once you get that killed haircut you should 'accidentally run into' you old stylist? . (Okay, I would never actually suggest it or do it myself but...)
Originally Posted by KurlyKae
I wrote a reply last night but then the system acted up......were there problems on NC?

Anyway, as much as I love an evil plan like any good villain, I doubt he'd even:

a) notice;

b) remember me;

c) care that he lost yet another client.
KurlyKae likes this.

Dogs and nature abhor a vacuum.
http://geaugadoggy.wordpress.com
I'm nervous, cp. Naturally, my hair has looked good the past two days, after being horrid for about a week.

But, thank you!
Originally Posted by claudine19
Oh, that's par for the course! My hair is always a wreck until I make the call for an appt. Then it's beautiful the next week, mocking me!

Sending good haircut vibes your way! We'll be waiting for details and pics later.

SF Bay Area, CA * "The Angel-Goddess-Guru of Haircoloring"
3b/c/a mix. medium texture, low porosity
* pw: just4curlies
* My Motto: Strand Test!
some hair pics
-- gone, but never forgotten.
And I forgot to answer the original question! My last stylist (still current when I can reach her?) uses her phone for appts. The new one I just tried keeps appts in a book, maybe she backs it up onto a computer calendar.

Good, if not great, customer service is a MUST! I won't tolerate a nasty attitude or poor service, even for a great cut. I've walked before.

But I'm wondering about your salon's power being out, how would they have operated without power anyway? Or was it that they lost computer power only, or lost the appts? I'm a bit confused about that part. I wouldn't want someone cutting my hair without proper lighting.

SF Bay Area, CA * "The Angel-Goddess-Guru of Haircoloring"
3b/c/a mix. medium texture, low porosity
* pw: just4curlies
* My Motto: Strand Test!
some hair pics
-- gone, but never forgotten.
No --- they shut down completely, and said they couldn't reach anyone to cancel because all their appts. on kept on the company computer.
--------
"Oh, that's par for the course! My hair is always a wreck until I make the call for an appt. Then it's beautiful the next week, mocking me!"

This, exactly.^

Dogs and nature abhor a vacuum.
http://geaugadoggy.wordpress.com
Well, it was a big fat serving of Meh.

Let us not speak of this again.

Dogs and nature abhor a vacuum.
http://geaugadoggy.wordpress.com
Mine uses a book.
3b/c
Best of luck C19!!!! Let us know how it works out. I hope you get a killer haircut.
Originally Posted by curlypearl
+1

Is it wrong that I also think that once you get that killed haircut you should 'accidentally run into' you old stylist? . (Okay, I would never actually suggest it or do it myself but...)
Originally Posted by KurlyKae
I wrote a reply last night but then the system acted up......were there problems on NC?

Anyway, as much as I love an evil plan like any good villain, I doubt he'd even:

a) notice;

b) remember me;

c) care that he lost yet another client.
Originally Posted by claudine19
I completely understand, two wrongs don't make a right, right? But it us so frustrating that it would not even phase him, being that he's such a j&rk.

I'm sorry you are not thrilled with the new stylist.
3a/2c
Trader Joe's Tingle conditioner wash/ conditioner
AG re:coil, LALooks gel, John Frieda Secret Weapon
Bummer, I was hoping for the best. But meh is better that ACK!

SF Bay Area, CA * "The Angel-Goddess-Guru of Haircoloring"
3b/c/a mix. medium texture, low porosity
* pw: just4curlies
* My Motto: Strand Test!
some hair pics
-- gone, but never forgotten.

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