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^^^ In sociology "racism" refers to bias against stigmatized groups. Under this definition, Black people in the US can't be racist against White people.
In recent years, this definition has become more popular for general usage, and may become the primary definition of "racism." It's useful because it helps shut down derails about "But one time a black person was mean to me!"
This is someone who freely labeled a "friend" as a slut, and fiercely clung to that being an OK thing to do for hundreds and hundreds of posts saying the opposite.
I'm sorry...I just have a hard time believing that the patron had such a strong reaction for...absolutely no reason at all...
That's so unfair, RCW.
There's definitely more to the story...
I have worked a lot of retail, which isn't food service but it's much the same - you deal with everyone. Some people honestly think you're not helping them because they are Black/gay/pierced and some people are going to complain about SOMETHING, no matter what you do. So no, there isn't necessarily "something more" to the story. Some people are justifiably defensive and some are jerks and misunderstandings happen. Have you ever worked in the service industry? You can't possibly please everyone.
Also, just want to add that I say OFTEN at work/to my coworkers things like,"Most of our customers are so nice and laid-back!"
It's a pretty diverse area...people of all races, religions, sexual orientations. They definitely weren't the only Black family that I waited on that shift, but they were definitely the only table that has issued any kind of a complaint about me in two months.
And, yes, RCW, the more to the story was that I got distracted playing with the little boy and grabbed the man's menu too soon. Your comment was rude, inflammatory and uncalled for and I haven't the slightest idea how my calling a friend's behavior slutty two years ago somehow makes me a racist.
Good point, I didnt think about that. The couple could have been racist. Or he could have been really sensitive and thought the forgetting of his order could have been a personal stab at him. I dont know why he would take it personal but some people are like that.
Ive met racist black people. I work with a guy who talks horribly about other races and is always saying evrybody hates black people. In my opinion, black on white racism is possible. I know us history says it cant be but it is.
Honestly, even with a definition more like how people use it, I don't think people of color can be racist toward white people. I think people of color can be racist toward each other, but no, not towards white people. White is held up as ideal, and you'll be hard-pressed to find a single person of color who genuinely believes being white is inferior.