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ollie 12-13-2012 10:59 AM

Youtuber Treated to Racism at Huntersville/Birkdale Holiday Inn Express in NC
 
AlexandraBond MakeupArtist tells her story of what happened.

To watch ~ Racism at Huntersville/Birkdale Holiday Inn Express in North Carolina - YouTube

curlyhoneyb 12-13-2012 05:50 PM

I'm not sure what to make of the whole situation, to be honest. It sounds like Debra Schmidt (the manager) handled it in a very unprofessional way, but I don't know if I would call it racism.

I'm not doubting that her actions/behavior were offensive to the makeup artist...she certainly sounds like a piece of work. And the "you people" comment she made to Ms. Bond definitely does make me wonder if some bigotry might have been involved. Completely uncalled for. I take it that the other ladies present were also women of color, like Ms. Bond, since Ms. Schmidt made that somewhat racially loaded comment. But sometimes it can be hard to tell, because a lot of racism is of the subtle type. Only a few people are bold with their hatred these days because there is a fear of lawsuits, among other things. There is a Black woman in Maine who is suing because a jewelry store employee refused to help her and in that instance, it is obviously about race. The person ignored her and when they did pay attention to her, it was in a very hostile way.

I've experienced something similar with the property manager at my apartment...he wouldn't let me in, treated me like a criminal despite him knowing that I lived there, harassed me and then called the cops with false accusations that I threatened him. He even lied to my husband, thinking that because they are both white men that my husband would be on his side. That was 3 years ago and I still believe there was an element of prejudice involved. In this case, I'm not sure. It wasn't right, but I don't see what can be done about it. I doubt that the manager will lose her job over this. But if Ms. Bond feels that she was treated unfairly, then I can see why she wants to spread the word...she deserves an apology at the very least.

frau 12-14-2012 03:48 AM

so let me get this straight....

a woman, let's call her ab, is staying at the holiday inn and the receptionist, tamika, gives her the hook-up to use a conference/seminar room for free because tamika's boss isn't there.

ab is mad because the boss shows up and kicks ab and her class out and calls her class a hair class (instead of a makeup class) and refers to her as "you people".

i'm all sorts of confused.
sister girl, you got busted and that's that.
she didn't pay for the room, she had no rights to it at all.
tamika is lucky she didn't get fired.
the manager was unprofessional in the manner in which she handled the situation but trust me, the professional manner (should i had been in charge) would've been more embarrassing in the long run.

eta,
i didn't read any of the comments until after i posted the above and i feel bad that i'm on the side of the racists.

The New Black 12-14-2012 06:03 AM

Where's the racism? Debra was rude. She said You People, which many see as racist. Sometimes it is. Sometimes it isn't. I'd need more evidence to say this is racism. And I hope the YTer doesn't get herself sued. I'm Black BTW.

curlyhoneyb 12-14-2012 11:22 AM

Quote:

Originally Posted by frau (Post 2085905)
so let me get this straight....

a woman, let's call her ab, is staying at the holiday inn and the receptionist, tamika, gives her the hook-up to use a conference/seminar room for free because tamika's boss isn't there.

ab is mad because the boss shows up and kicks ab and her class out and calls her class a hair class (instead of a makeup class) and refers to her as "you people".

i'm all sorts of confused.
sister girl, you got busted and that's that.
she didn't pay for the room, she had no rights to it at all.
tamika is lucky she didn't get fired.
the manager was unprofessional in the manner in which she handled the situation but trust me, the professional manner (should i had been in charge) would've been more embarrassing in the long run.

eta,
i didn't read any of the comments until after i posted the above and i feel bad that i'm on the side of the racists.

I feel you, frau...it just sounds like a big misunderstanding and a problem with communication, IMO.

It sounds like the manager came at her sideways, because the "you people" comment was a bit out of line. The lady might have been rude about it. But at the same time, you're right. Since Ms. Bond didn't pay to use the conference room, that makes the situation complicated. The other employee most likely had no idea that the boss would show up either. So I'm not sure what to think. I'm not really on anyone's side, because I believe both parties probably behaved badly.

Maybe she didn't know that permission would be required to use the conference room and since the manager wasn't there, she simply assumed that it would be OK...I can see how that might happen. It sounds like Debra runs a tight ship at the hotel and she isn't the type to bend rules for anyone, but with the exception of the "you people" comment, I'm not seeing much racism in this situation. Maybe there is more to the story.





curlyhoneyb 12-14-2012 11:52 AM

Quote:

Originally Posted by The New Black (Post 2085937)
Where's the racism? Debra was rude. She said You People, which many see as racist. Sometimes it is. Sometimes it isn't. I'd need more evidence to say this is racism. And I hope the YTer doesn't get herself sued. I'm Black BTW.

I agree. I think the statement "you people" can be seen as racist, but it depends on the context and how it is said. It can also simply mean "y'all", like a bunch of people (i.e. the class/group that was in the conference room). It can be either racist or not depending on what the person saying it means. I think some people of color, especially Black Americans, see it as racist because of how it has been used throughout history...in a demeaning way.

But we don't know if this was the manager's intent or not. Maybe she simply meant that the entire group did not have permission to use the room, but she used a poor choice of words to convey that and her tone was probably nasty as well. So she might be a "B", but that doesn't necessarily mean that she is racist or that she denied Ms. Bond the use of the room because of race/color.

I had a neighbor years ago who had a run-in with some white Hispanic dude that used the term "you people" to her and she was very offended. But I think in her case, it was most likely because she had lived through the Jim Crow era and his words brought all of that back.

The thing about racism is that as people of color, we're in a conundrum (not trying to speak for everyone but hear me out...) I think that in situations where racist incidents happen, it is important to speak out against injustice. But we're not always believed either, because some people cry discrimination at the drop of a hat, which makes the issue of racism one that isn't taken seriously by a lot of folks. Sometimes people must pick their battles wisely.


I understand her frustration and I would support her writing a letter of complaint to the higher-ups, but it is also likely that Debra Schmidt could sue her for defamation of character or something like that because she took it to Youtube. It's one thing to say that you were treated rudely/poorly by a hotel manager, but to claim that it is because one is Black and the manager is racist is taking it to a whole 'nother level. I won't deny that this stuff still happens in 2012, but I'm not sure the situation merits all this outrage.


CocoT 12-14-2012 11:54 AM

Quote:

Originally Posted by frau (Post 2085905)
so let me get this straight....

a woman, let's call her ab, is staying at the holiday inn and the receptionist, tamika, gives her the hook-up to use a conference/seminar room for free because tamika's boss isn't there.

ab is mad because the boss shows up and kicks ab and her class out and calls her class a hair class (instead of a makeup class) and refers to her as "you people".

i'm all sorts of confused.
sister girl, you got busted and that's that.
she didn't pay for the room, she had no rights to it at all.
tamika is lucky she didn't get fired.
the manager was unprofessional in the manner in which she handled the situation but trust me, the professional manner (should i had been in charge) would've been more embarrassing in the long run.

eta,
i didn't read any of the comments until after i posted the above and i feel bad that i'm on the side of the racists.

I agree. But I still think the manager was rude and unprofessional. The "you people" comment and her other disrespectful commentary was out of line. All the manager had to say was that she needs to leave the room because her employee was not authorized to let her use it. All the back and forth was unnecessary.


Sent from my iPod touch using Tapatalk

curlyhoneyb 12-14-2012 12:16 PM

Quote:

Originally Posted by CocoT (Post 2086175)
Quote:

Originally Posted by frau (Post 2085905)
so let me get this straight....

a woman, let's call her ab, is staying at the holiday inn and the receptionist, tamika, gives her the hook-up to use a conference/seminar room for free because tamika's boss isn't there.

ab is mad because the boss shows up and kicks ab and her class out and calls her class a hair class (instead of a makeup class) and refers to her as "you people".

i'm all sorts of confused.
sister girl, you got busted and that's that.
she didn't pay for the room, she had no rights to it at all.
tamika is lucky she didn't get fired.
the manager was unprofessional in the manner in which she handled the situation but trust me, the professional manner (should i had been in charge) would've been more embarrassing in the long run.

eta,
i didn't read any of the comments until after i posted the above and i feel bad that i'm on the side of the racists.

I agree. But I still think the manager was rude and unprofessional. The "you people" comment and her other disrespectful commentary was out of line. All the manager had to say was that she needs to leave the room because her employee was not authorized to let her use it. All the back and forth was unnecessary.


Sent from my iPod touch using Tapatalk

True, Coco...the manager didn't have to be so nasty about it. Some people abuse their authority, especially if they're in a bad mood. And Ms. Bond claimed that Schmidt did not identify herself as the manager until the conversation started getting heated. So yeah, she sounds very unpleasant. I wonder if she cussed out the employee that allowed the ladies to use the room without her permission.

But the whole exchange was probably not helped by Ms. Bond arguing with her either. It doesn't make sense, IMO, to not allow a guest staying in a hotel to use the conference room for a conference/seminar...but I guess rules are rules. Still, the manager should have been more professional and Ms. Bond probably shouldn't be putting all this on Youtube either.

CocoT 12-14-2012 01:06 PM

Now that I'm thinking about it more...I do kind of feel like this may have been racially charged. I still agree with frau for the most part but at the same time I can't help but think whether or not the manager would have been so rude and unprofessional to a white woman with a group of white women or other non-black people. That's the dilemma that POC have to deal with, especially black people.

The racial element cannot be ignored. Our appearance (skin color, how we present ourselves, our clothes, etc) does have an influence on how people treat us. So my big question is did the manager treat the makeup artist that way because she was black and she felt she didn't deserve her professionalism? Would she have been more professional if the woman weren't black?

I think it can be both.

curlyhoneyb 12-15-2012 01:41 PM

You know what, Coco...when I think about it some more, I'm inclined to agree with you as well.

Ms. Bond said that Schmidt was shouting at her in a lobby with other people around, while she herself didn't get loud and raise her voice. So it kind of makes me wonder if the manager would have been more polite to her had she not been a person of color. I mean, she might have been in a bad mood or having a bad day, but still...no excuse for unprofessional conduct.

It sounds like she made a scene and was very aggressive, which might have embarrassed Ms. Bond.

And I agree with you that as people of color, we are often judged on many levels. So that might have played a part too. Sometimes it can be unconscious. I remember all the times I've been judged that way. There are added dimensions to it, like you said...skin color, hair, clothes, all of that.

There was also an incident recently at my local grocery store when I was in line at the deli. There were only two people, me and an older Black gentleman in his 70's. He was taking some time to figure out what he wanted and I don't think he knew there was a line system at the counter, but since he was there first, I had no problem with waiting patiently. The lady behind the counter was an older white woman. The man said "excuse me, miss" several times and she ignored him. But she looked at me, smiled this broad smile, and asked me sweetly if she could help me.

Note: I'm very light-skinned, to the point where I "pass" involuntarily for anything but black/biracial. So I wonder if that had something to do with it. But she seemed annoyed at having to serve this man. He also seemed surprised that I spoke up and indicated that he was there first. I also paid for his meal because I felt bad to see him treated that way. He thanked me, took his food, thanked her, and walked away. Then this heffa had the nerve to turn to me and make some comment about him. It just bothered me because she pretended not to see him, she was rude to him, but she had no problem with helping me because I appeared to be white or at least not black.

Sorry to veer O/T, but yeah...it might not have been a racist incident with the hotel manager, but at the same time, you're right. The racial element is often present in daily life and it makes you more careful in your interactions in ways that other people don't necessarily have to be. Like when I go shopping, I'm mindful of the way I carry myself because depending on certain stereotypes/perceptions, I might either receive good service or be treated like a thief and followed in a store.




spiderlashes5000 12-17-2012 09:39 AM

IMO, there isn't enough info to conclude either way.

Against the hotel manager: Apparently the mngr said something like, "I drove 15 miles on my day off to come in to clean the room...I can go run errands for an hour but then you need to be gone."

OK, UNPROFESSIONAL!

I hate when people do this.

I'm a landlord and my tenants and prospective tenants cause me inconvenience all the time, but that's not their problem. All they need to know are what the laws and policies are. It makes no difference if it's raining, if it's snowing, if I don't feel well, if no one else has paid their rent that month, if I have plans to go to the movies later, etc. No one is trying to hear all that. And that stuff is often thrown in to be manipulative when the facts aren't on your side.

Against the youtuber: I know she said something about being willing to pay for a last minute room. But did she? Did she offer? Did she ask how much rental of the room for 5 hours would cost? Did she leave a cc number as a deposit? (Money talks and BS walks, right?) What was her plan if her group broke for lunch and when they returned they found a different group using the room?

Her attitude about this didn't seem all that professional either, and like she was OkK"getting the hook up"...which doesn't always work out.

***
Does anyone know if Tiera, the receptionist, got in trouble? (I hope she didn't...seemed like she was just trying to be helpful.)


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