Three women, missing for years, found

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Just listened to the call posted upthread . Apathy. The call was crazy but im sure hes kicking himself for not handling things differently

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I'm not saying this case isn't a big deal. I'm saying there are certain general types of crimes that dispatchers have to give higher priority than others.

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I'm not saying this case isn't a big deal. I'm saying there are certain general types of crimes that dispatchers have to give higher priority than others.

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Originally Posted by spiderlashes5000
I would think this would be one of them.

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I'm not saying this case isn't a big deal. I'm saying there are certain general types of crimes that dispatchers have to give higher priority than others.

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Originally Posted by spiderlashes5000
I would think this would be one of them.

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Originally Posted by multicultcurly
From what I've seen, in-progress break-ins, in-progress domestic violence & runaway children are treated the most urgently.



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Last edited by spiderlashes5000; 05-08-2013 at 11:31 PM.
I'm not saying this case isn't a big deal. I'm saying there are certain general types of crimes that dispatchers have to give higher priority than others.

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Originally Posted by spiderlashes5000
I would think this would be one of them.

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Originally Posted by multicultcurly
From what I've seen, in-progress break-ins, in-progress domestic violence & runaway children are treated the most urgently.



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Originally Posted by spiderlashes5000
It seems to me that an escaped kidnapping victim saying that her captor is going to be back any minute would count as "in progress." I'm not saying that the 911 operator should or should not lose her job. I'm just not on board with a kidnapping that is still in progress would be considered low priority. I think it's more likely that the 911 operator didn't connect right away who she was talking to.

Regarding Ramsey being a felon, I figured it was just a matter of time before something like that came out. He appeared to be high when he was talking to George Stephanopolous this morning.
Curlyminx, thelio and claudine191 like this.
When are women going to face the fact that they donít know their own bodies as well as men who have heard things?

Don Langrick
Bonsai Culturist
Uh oh

Cleveland Hero Was A Repeat Domestic Abuser | The Smoking Gun
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Originally Posted by spiderlashes5000
I was heartened to see that in the comments, people took TSG to task for posting this. What really was the point? To discourage other people from getting involved? He's not a celebrity.
A coward is incapable of exhibiting love; it is the prerogative of the brave.

-Mohandas Gandhi

I would think this would be one of them.

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Originally Posted by multicultcurly
From what I've seen, in-progress break-ins, in-progress domestic violence & runaway children are treated the most urgently.



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Originally Posted by spiderlashes5000
It seems to me that an escaped kidnapping victim saying that her captor is going to be back any minute would count as "in progress." I'm not saying that the 911 operator should or should not lose her job. I'm just not on board with a kidnapping that is still in progress would be considered low priority. I think it's more likely that the 911 operator didn't connect right away who she was talking to.

Regarding Ramsey being a felon, I figured it was just a matter of time before something like that came out. He appeared to be high when he was talking to George Stephanopolous this morning.
Originally Posted by mrspoppers
Yeah, the things they do don't always make sense. He probably should have stayed on with her but maybe he had other lines ringing? Maybe he didn't consider her in imminent danger bc she was at someone else's house? Who knows.
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I'm interested to hear Fifi's opinion of the dispatcher's actions from a dispatcher's point of view.

But I'm disappointed. I feel that the dispatcher should have been more caring.
Originally Posted by Curlyminx
Hi, hi, hi! Scrills came and got me

I have not heard the audio of either call (will listen when my phone will behave) , but did just read the thread and transcripts of the call.

Yes, it is your job to remain calm and you are trained to speak in more of a monotone voice when dealing with someone hysterical. It can absolutely come across as detached, and when it comes to specific types of calls that you deal with often, you do become detached. It is how you remain sane. It is also a top priority to verify the address. If they say 2207 and you show they are calling from 2210, you have to keep asking until you figure out why that is. You can get in trouble if you do not verify.

Okay, again I have not heard the audio (I have not even heard it on news coverage I have watched) so I can't say how the dispatcher sounded but I am more concerned with what the dispatcher did not ask. The first thing out of my mouth, after finding out if she was safe at the moment, would have been... Who kidnapped you? Physical descriptors? Etc. The fact that the dispatcher did not ask this right off shows that he was either slammed and it took him a minute to get his head on straight, or did not believe her. When a dispatcher is slammed, you have to prioritize or basically triage the calls depending on what you have going on, at that very moment. If the dispatcher had CPR on the other line, this would in fact be bumped down to a lower priority. In larger cities they normally have a dispatcher working police alone. I do not know if that is the case here, but if so, a gun shot on the other line or robbery in progress would be higher priority. I personally still would have kept her on the line, even if I had to place her on hold, and came back in when I could to get more info. Speak to an officer/tell it to an officer is a common brush off technique used when you are very busy and just can't do everything.
When I hear terms like "hipster" I think, who told cliques they could leave high school??

I'd would like to know what other calls the dispatcher had going on, and hear the audio. I think someone said you could hear a great deal of background noise, which is a pretty good indicator that they were busy. Any number of calls could be listed as a higher priority at that moment due to the caller being in a different location and not in immediate danger. That is the way it works. If you have a woman on the other line being beaten by her husband, and she is hiding in the closet... Higher priority, at that moment. Still, as I said, I would have kept her on the line. If I could not get back to her, I would make sure someone else did and of course get officers headed that way a.s.a.p. That is #1.

I am so glad they found them and that they are all now safe from physical harm. It is astounding that they are alive.
When I hear terms like "hipster" I think, who told cliques they could leave high school??

Cases like this make me think about all the others being held captive somewhere. That haunts me.
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Last edited by The New Black; 05-09-2013 at 11:13 AM.
Cases like this make me think about all the other being held captive somewhere. That haunts me.
Originally Posted by The New Black
It is haunting. In many cases what they say is true. If not found in the first 48 hours, chances are slim you will ever see them again and the chances of them being alive decrease with every passing moment. But you know, and have proof, that some are the exception.

I love the work that John Walsh and others have done with the National Center for Missing and Exploited Children. That is an amazing org. They never give up hope.
When I hear terms like "hipster" I think, who told cliques they could leave high school??

John Walsh's story is so heartbreaking. I'm glad he has been able to find some comfort in helping others.

I've often thought it would be easier knowing your love one was dead then to go years and years wondering what was happening to them. I read a story some while back where there were videos of children in porn and they were missing children. The police were still not able to locate them. How horrible for the child and the family. I think I would go crazy.
I'd would like to know what other calls the dispatcher had going on, and hear the audio. I think someone said you could hear a great deal of background noise, which is a pretty good indicator that they were busy. Any number of calls could be listed as a higher priority at that moment due to the caller being in a different location and not in immediate danger. That is the way it works. If you have a woman on the other line being beaten by her husband, and she is hiding in the closet... Higher priority, at that moment. Still, as I said, I would have kept her on the line. If I could not get back to her, I would make sure someone else did and of course get officers headed that way a.s.a.p. That is #1.

I am so glad they found them and that they are all now safe from physical harm. It is astounding that they are alive.
Originally Posted by Fifi.G
Something came out late last night that said the Cleveland authorities are investigating whether the 911 operator handled the call appropriately. They said she asked the appropriate questions but there were procedural things such as staying on the line that she didn't follow.
When are women going to face the fact that they donít know their own bodies as well as men who have heard things?

Don Langrick
Bonsai Culturist
John Walsh's story is so heartbreaking. I'm glad he has been able to find some comfort in helping others.

I've often thought it would be easier knowing your love one was dead then to go years and years wondering what was happening to them. I read a story some while back where there were videos of children in porn and they were missing children. The police were still not able to locate them. How horrible for the child and the family. I think I would go crazy.
Originally Posted by Lotsawaves
That would be torture. And that ******* who admitted to sodomizing Eton Patz but lied about killing him?? As the parent, you have to hear that and wonder what else, when and how long it went on and if and how it ended bc the person telling you isn't credible. Would literally drive me insane.
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Last edited by spiderlashes5000; 05-09-2013 at 12:25 PM.
I'd would like to know what other calls the dispatcher had going on, and hear the audio. I think someone said you could hear a great deal of background noise, which is a pretty good indicator that they were busy. Any number of calls could be listed as a higher priority at that moment due to the caller being in a different location and not in immediate danger. That is the way it works. If you have a woman on the other line being beaten by her husband, and she is hiding in the closet... Higher priority, at that moment. Still, as I said, I would have kept her on the line. If I could not get back to her, I would make sure someone else did and of course get officers headed that way a.s.a.p. That is #1.

I am so glad they found them and that they are all now safe from physical harm. It is astounding that they are alive.
Originally Posted by Fifi.G
Something came out late last night that said the Cleveland authorities are investigating whether the 911 operator handled the call appropriately. They said she asked the appropriate questions but there were procedural things such as staying on the line that she didn't follow.
Originally Posted by mrspoppers
Oops, she. I need to hear the audio.

Yes, the correct questions were asked but not in a good order. Lots of "tell it to the cops" before they were asked. If you can get physical and/or car descriptors it might help officers stop or pick up the suspect on the way to the call.

Now, dispatchers are allowed to disconnect a call if they have calls of a higher priority on the other line. You typically try to avoid it in some situations, but emergency disconnect is allowed. It will all depend on what else was going on.
When I hear terms like "hipster" I think, who told cliques they could leave high school??

I found this, from a Daily Beast article, interesting

"Instead, the 911 operator for the Cleveland Police Department seemed unaware of the seriousness of the situation, quibbling with Berry over whether she was where she said she was or at the house next door, asking her to name the race and appearance of her captor, and apparently unclear about who was on the other end of the line."

http://www.thedailybeast.com/article...-response.html

Making sure of exactly where they need to go, and getting physical descriptors of the kidnapper is not important at all. :-/
That matters. It matters a great deal. Even if it is in the same vicinity, it matters and can help shave minutes off the proper response.

Things like this are simply a case of the public not understanding the nature of the job. Yes, things do need to be addressed with this dispatcher. Again, I have not heard the audio so I will wait to respond on that, but I do think there was probably a disbelief there. It's easy to think when so many calls are false reports and drug hallucination, but you can not treat it that way. Feel free to think it on the inside, but always act accordingly, because you never know.

I don't think the dispatcher should lose her job. They were found, and people were charged. That is the desired outcome. I do think that the dispatcher, depending on all circumstances, may need a little time off and may need to talk to someone. It's a very hard and demanding job and it can get to you from time to time. If she didn't care, she would not be there answering the phone and putting up with a lot of stuff. It is just sometimes easy to burn out and lose sight of that.

^ On that note: Officers and other responding units get debriefings and other services to help them after really bad or unusual calls. Dispatchers, 90% of the time, do not. You just push it all down, and go on. It's rare that someone even tells you the outcome of calls you handle. That is one of the worst parts of the job. You are kept in the dark, in many ways.
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When I hear terms like "hipster" I think, who told cliques they could leave high school??


Last edited by Fifi.G; 05-09-2013 at 12:04 PM.
I wonder if the (first) dispatcher who spoke w/ Charles Ramsey tipped off the other dispatchers that there was something weird jumping off on Seymour? Could the (second) dispatcher who spoke w/ Amanda Berry have already known that a unit had been dispatched to Seymour?
3b (with 3c tendencies) on modified CG

I wonder if the (first) dispatcher who spoke w/ Charles Ramsey tipped off the other dispatchers that there was something weird jumping off on Seymour? Could the (second) dispatcher who spoke w/ Amanda Berry have already known that a unit had been dispatched to Seymour?
Originally Posted by spiderlashes5000
Depending on the times in between the calls, yes. If a CAD had been created and a unit attached, it would show on the computer screen. You don't always know what your partners are doing, depending on how busy you are, but you can always check the screen. Some programs even let you know that one call has already came in from the same number, if the calls both came from that nbr.
When I hear terms like "hipster" I think, who told cliques they could leave high school??

I understand them saying when we have a car free as well. I try to be honest with the people I am talking to, but I typically give a little more detail. All my units are tied up on domestics or a high priority call. They have been made aware, and one will be coming to you as soon as they can. Dispatchers have no control over when they go. You just tell them, and hope it's quickly, but they can't just up and walk away from another high priority call.
When I hear terms like "hipster" I think, who told cliques they could leave high school??

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