Golden Corral discriminated against disabled child?

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  • 5 Post By Yoshimi
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.... at least according to this lawsuit.

What's your take on it? Did the manager make the right call? Should the family have sued? Do you agree that Golden Corral should have to pay the $50k?

Here's more background on the story:

WESTLAND (WWJ) - The federal government is suing the Golden Corral in Westland claiming a Garden City mother and her children were denied service based on the children’s genetic skin disorder.

The lawsuit says the restaurant manager demanded that Danielle Duford and her four daughters leave after other customers noticed the skin condition of her 14-month-old daughter.

In the suit, the Duford said the manager approached their table and asked what was wrong with her child, declaring, “she has scabs all over, so obviously there is something wrong with her.”

- View a copy of the complaint (.pdf format) -

Duford said she then explained to the manager that three of her children suffer from epidermolysis bullosa, a genetic condition that causes the skin to be so fragile that the slightest friction or temperature change can cause severe blistering.


According to Duford, although she repeatedly emphasized that the kids did not have a contagious disease, the manager said the family must “go find somewhere else to eat” because their presence was making other customers uncomfortable.

Later, the police were called after Duford’s husband, who’d arrived to join his family, complained to the manager and refused to leave the restaurant. Officers arrived but no arrests were made.

According to prosecutors, federal law prohibits public accommodations, such as restaurants, from discriminating against people on the basis of disability.

“The promise of the Americans with Disabilities Act is that disabled citizens should have full access to public life. We hope that this lawsuit will assist in expanding people’s understanding of the range of disabilities and the obligations to treat all disabled citizens fairly under the law,” said U.S. Attorney Barbara McQuade.

McQuade said the lawsuit seeks unspecified damages for the family and a civil penalty of $55,000 to be paid to the U.S. government.
this manager was totally in the wrong, and while I'm not a fan of suing the family are right to bring this public attention.

Other diners may be uncomfortable by lots of things, but we don't allow denial of service based on other disabilities. I think the manager had a right to confirm that there was no rush of contagion (especially seeing multiple children with the same issue) but once ge asked that should have been the end of it.

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I'm in agreement Yoshimi.

That being said, on another level, i do see how the manager was put in a difficult situation if other patrons were complaining or saying they were going to leave because they feared it was some sort of contagious skin condition.

Just kind of a crappy situation all around.
Josephine likes this.
Speckla
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But it is so ok for other people to allow their 'normal, healthy' looking children to fix their own plates and Bob knows what manners of grossness is being passed from dirty hands to food/serving utensils. yeah. So correct as long as everyone looks the part.
murrrcat likes this.
^^ you are so right.

I've actually watched several documentaries focusing on people who suffer from this skin condition (epidermolysis bullosa) and it's such a painful, debilitating illness.
murrrcat likes this.
Not to mention coughs, sneezes, stomach bugs and any other number of contagions that people being out of the house with them. I have even known people who took their kids out for fast food to cheer them up BECAUSE they were sick...yeah thanks for that idiots.

If other patrons want to leave because they are intolerant, then it's a managers job to manage and explain the situation, but ultimately let those people go. There are always people like that in the world (I spent some time working with adults and teens with downs syndrome and was always amazed at the number of people who would cross the street when they saw us coming) but you cannot deal with ignorance by giving in to it, ever.

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murrrcat likes this.
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Recovering from a year of keratin and bleach with CG

Routine

Low Poo, Condition, Leave in, Curl cream, Supersoak, Gel, Diffuse on high heat, with minimal lift to encourage waves and reduce frizz, Dry on cool with nozzle down to smooth hair and finish drying,Shine Serum

Weekly gelatin protien treatments.
There but for the grace of God go you...busybodies!
3b (with 3c tendencies) on modified CG

I've seen so many disturbing displays of the worst of humanity at Golden Corral and none of those people have ever been asked to leave.
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To Trenell, MizKerri and geeky:
I pray none of you ever has to live in a communist state.

Geeky is my hero. She's the true badass. The badass who doesn't even need to be a badass. There aren't enough O's in cool to describe her.

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