My 2-year contract with Ntelos ends next month. I have some sort of "Home Free" plan that didn't come with texting or anything---very basic, I guess because of my credit score it was the only thing I qualified for.
I haven't had any problems whatsoever with the plan or the service; just that the phone doesn't work outside of my state (Virginia). I kind of really need to be able to use it in North Carolina and New York. And I don't have text messaging at all, so I would like at least some text messaging.
Because I had one cut-off incident when the bill was late this past October, I can't upgrade anything until October 2010. I'm not at all disputing that or anything. My bills were all paid on time otherwise during my contract with them. I hate cell phone stuff and I had wanted to just stay with Ntelos because plans and usages and stuff seems so confusing.
So, I probably won't renew my contract when it expires next month. I've already called customer service and they said that the contract won't automatically renew or anything once Dec. 27th comes and goes, and that I don't need to give them a 30-day notice of my intention to not renew.
So here are my questions--albeit dumb ones......do I have to wait until exactly Dec. 27 to go somewhere and get new phone service, or should I wait until after that date or what? What do I do with my old phone--take it to the new place, throw it away, return it to Ntelos--what???
Cell phone stuff confuses the daylights outta me. I just want a relatively cute phone that will have service in NC and NY, and text a few friends and family. I ask for so little of a cell phone, my bill is almost the exact same amount every month. I'm just confused and clueless