Have you had a DevaCut? Is it supposed to be like this?

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  • 1 Post By sdkitty
  • 2 Post By sdkitty
  • 1 Post By CurlyMJ

So, I booked an appointment at a salon where the salon owner has been certified in the Deva method of cutting hair and has taught all her stylists how to cut curly hair: The Palms Salon & Spa in Norman



My appointment was with Nancy. The first alarm went off when she said, "Let's get you shampooed before we start cutting."


I was alarmed and said, "NO! I'm done with wet cuts. It never looks right."


She said something along the lines of, "Oh, it won't change it much" but went ahead and sat me down to start the cut. I should've walked right then, but I had hope.


The DevaCut is supposed to be done one curl at a time, right? Each curl treated like a separate entity and trimmed? Yeah, that didn't happen. She took huge hunks of hair and pulled them out and trimmed them. Hell, my old stylist who always cut my hair wet cut smaller sections of hair than Nancy did.



After cutting it, which took just a little time, she sprayed it down with something that smelled awful. I'd have preferred plain water to reactive my curls so I didn't have to wash my hair twice in one day. Then she added MORE gel on top of the gel I already had in my hair and kept scrunching and mussing and scrunching and mussing until I had a hideous halo of frizz all over the top of my hair.



Overall, the SHAPE of the cut seems fine. It had been over seven months since I last got my hair cut, so it was deeply in need of some shaping and trimming... but I'm SO disappointed. This is a haircut I could've gotten at the salon right up the street. I drove 30mins to this salon because I thought I'd get something special.



My friends are encouraging me to call and complain to the owner and either get my money back or get the cut I wanted... but I mean, all I wanted was a DevaCut to trim my hair up. I GOT a cut... just not the DevaCut. I doubt it could be much BETTER... only SHORTER. You know?

Two shots of the frizz:
http://imgur.com/VWpguWw
http://imgur.com/ddUFLKK
That's really disappointing, because I'll bet it wasn't cheap. I just had one two weeks ago and my experience was completely different. I was there for 2 1/2 hours. She sat down with me and went over my current routine and what I liked and didn't like about my hair. She cut it dry without disturbing the waves that were there, then washed it and styled it. Instead of just styling it for me, she went slowly through the entire process, telling me how to do it myself, showing me exactly how to do it, what product to use. Then while I had my hair plopped, she sat down and wrote down the entire process on index cards for me and sent me home with her card in case I ran into any issues. I actually did email her last week with a question and she got back to me within an hour and gave me suggestions that fixed my problem.

Given my experience vs. yours, I would DEFINITELY call and complain. I realized that the Deva Cut was more about learning how to style and care for my hair, the cut was important but it was the whole experience I was paying for and I loved it. You should have had that too!
How sad! Yeah, she was really messing my curl pattern up. She kept 'ruffling' her hands through my hair and then tossing it. RuffleruffleruffleTOSS! I was horrified. No amount of post-cut spritzing was going to fix that...no wonder I had so much frizz.

I guess I will keep searching for a salon.
When I called to schedule my appt my stylist told me to come with my hair styled the way I would normally wear it. Once I got there he asked me what I wanted to do to my hair. After we discussed it he started cutting my hair DRY while tilting it left right forward laying back on the chair. He also told me to stand he wanted to make sure where every curl would fall naturally. Once the cut was complete that's when he washed and styled it. He only used deva product and explained how they worked and why they are good for curly hair. As he did every step he explained the method and told me what I should be doing at home. He gave me tips and tricks to control frizz, diffuse and style. At the end I got his card and he told me if I ever had a question I can always call him. He was very nice and funny and for once I loved my haircut while curly lol. I'm sorry your experience didn't go well. If you asked for a deva cut then that's what you should have gotten. I hate when you go somewhere and they don't listen to what you want. Whatever happen to the customer is always right. I definitely think you should call and complain to the owner. You deserve to get what you paid for. Good luck and I hope it all works out for you

Here is a thread with pics of devacuts.

http://m.naturallycurly.com/curltalk/showthread.php?t=154220
CG NEWBIE
curl type: 2c/3a on a good day
med/high porosity & high density
hair strand width: med/coarse
BSL hair & growing



GOING STRONG!!! SAY NO TO HEAT!!!

Last edited by longlivecurls; 03-07-2013 at 07:33 AM.
You said the shape is fine so she didn't mess you up too badly. If you paid a premium for a Deva cut which usually takes a couple of hours, then you might want to try to call the salon to ask for an adjustment. But if they think you're not going back there, I doubt they will do anything for you.
Good news is she didn't really harm you. And you can continue to look for your perfect stylist.
WurlyLox likes this.
Your salon is probably just claiming they can do a "Devacut". They may be just copycats and not the real deal. I would contact Devachan salon directly to find out if that salon was actually certified by them. The experience at the real Devachan salon is just as the other members described above. Super-detailed and very intensive. They go to great lengths educate you, not just cut, style and send you on your way.

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Last edited by SKEETER; 03-07-2013 at 11:01 AM.
Your salon is probably just claiming they can do a "Devacut". They may be just copycats and not the real deal. I would contact Devachan salon directly to find out if that salon was actually certified by them. The experience at the real Devachan salon is just as the other members described above. Super-detailed and very intensive. They go to great lengths educate you, not just cut, style and send you on your way.

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Originally Posted by SKEETER
n

There are stylists who go for the Deva training and then don't practice it. I've been to at least three who were on the Deva website - two of them said they preferred to cut my hair wet (one of those two said she just plain doesn't like cutting dry so I don't know why she doesn't just get herself taken off the Deva list). The third did a "Deva" cut on me but after three haircuts with her I wasn't happy.
I just recently found a "real" Deva stylist is I'm very happy with her.
My advice is go for a consult first. If you're determined you want a Deva cut try to find someone who does it a lot, rather than just someone who went to NY for two days and hasn't practiced the method.
rbb and WurlyLox like this.
Siiiigh. Well, thanks for all the replies. I guess I was 'had' by the salon. Too bad! I will continue my search. At least I don't have to worry about it for a few months.
I also suggest checking reviews online and even on this site. That's how I found my deva stylist. He had a thread on this site and they all were happy with his work. Other stylist who were closer did not.
CG NEWBIE
curl type: 2c/3a on a good day
med/high porosity & high density
hair strand width: med/coarse
BSL hair & growing



GOING STRONG!!! SAY NO TO HEAT!!!
I think you should definitely call and talk to the owner about your experience. She should know her stylists aren't following the proper Deva method.
dusalocks likes this.
Originally Posted by ErynneM
I. Would've. KILLED. her.

I have a similar loose curl pattern/bush monster that doesn't make much to contain or define. Just scrunch. Never rake or muss or ruffle or tossle. Just scrunch. Once. When wet. Then leave be. That's all a loose curly needs.

I'd want at least some of my money back. I have half the mind to march into that salon and demand it for you. Especially considering that, as the others say, you probably paid premium for a deva cut and they gave you a regular haircut, a shampoo that might've dried your hair out, and an overall lousy styling session that was a complete waste of time. Also you had to wash your hair twice in one day!
3A - C, HP, ME, HD. (Coarse, High Porosity, Medium Elasticity, High Density.)

CG since Nov. 2012

Poos: SM Moisture Retention + Yucca Baobab, TJ's Tea Tree Tingle
Condish: TJ 'sTea Tree Tingle*, SM Moisture Retention* + Curl & Shine + Yucca Baobab, Yes to Blueberries
Stylers: KCKT*, SM Curl Enhancing Smoothie* + Curl & Style Milk*, KCCC*, FSG*, CJ Pattern Pusha, Curl Keeper
Sealers: Jojoba* or Grapeseed* oil

* = HG

I'd want at least some of my money back. I have half the mind to march into that salon and demand it for you. Especially considering that, as the others say, you probably paid premium for a deva cut and they gave you a regular haircut, a shampoo that might've dried your hair out, and an overall lousy styling session that was a complete waste of time. Also you had to wash your hair twice in one day!
Originally Posted by dusalocks
Thankfully, she didn't charge me the DevaCut price ($95) but the regular haircut price ($45, which was $60 with a tip because even if I didn't get the DevaCut I expected she DID do work on she WAS nice and my hair IS slightly shorter/less shapeless so she deserved her tip even if she didn't treat me like a curly girl but a regular straight girl).

My feelings are definitely hurt. My hair... is still recovering, I think. Today is wash day again and I'm really hoping it'll look and feel better after I wash it and smother it in conditioner.
Oh, if she didn't charge you extra then (begrudging sigh) yes it's all right. I'd put the episode behind me if I were you. If it's any consolation I'm too afraid to try a deva cut because of the mismatching lengths so a great curly cut done wet is my cup of tea. Sorry to hear your hair is still recovering. Might've been the product they put in it. Shocked the poor b*stard. LOL!
3A - C, HP, ME, HD. (Coarse, High Porosity, Medium Elasticity, High Density.)

CG since Nov. 2012

Poos: SM Moisture Retention + Yucca Baobab, TJ's Tea Tree Tingle
Condish: TJ 'sTea Tree Tingle*, SM Moisture Retention* + Curl & Shine + Yucca Baobab, Yes to Blueberries
Stylers: KCKT*, SM Curl Enhancing Smoothie* + Curl & Style Milk*, KCCC*, FSG*, CJ Pattern Pusha, Curl Keeper
Sealers: Jojoba* or Grapeseed* oil

* = HG

Oh, if she didn't charge you extra then (begrudging sigh) yes it's all right. I'd put the episode behind me if I were you. If it's any consolation I'm too afraid to try a deva cut because of the mismatching lengths so a great curly cut done wet is my cup of tea. Sorry to hear your hair is still recovering. Might've been the product they put in it. Shocked the poor b*stard. LOL!
Originally Posted by dusalocks
I agree...If you didn't pay a premium and your hair is a bit better than when you started, I see no need to be very upset. Disappointed, yes, but I'd just look for a better match for next time. You could start now by researching Deva stylists and going for a consult or two. Most stylists are happy to do a complimentary consult. When you find one you like, you can keep her info and make an appt with her (or him) for next time.
GL
Oh, if she didn't charge you extra then (begrudging sigh) yes it's all right. I'd put the episode behind me if I were you. If it's any consolation I'm too afraid to try a deva cut because of the mismatching lengths so a great curly cut done wet is my cup of tea. Sorry to hear your hair is still recovering. Might've been the product they put in it. Shocked the poor b*stard. LOL!
Originally Posted by dusalocks

The Deva cut is simply not for everyone. I've tried several stylists, only one of whom even halfway adhered to the "rules", but after all of them when I next washed my hair, I had all these scraggly locks hanging down unevenly because my hair never curls the same way twice - probably the mismatching lengths thing Dusa refers to above. I finally gave up on the dry Deva-style cut.

That said, none of the so-called Deva stylists I went to all around Atlanta had been to New York. Many Deva stylists simply went to a half day Curlabration, I think they call it, where they watched demonstrations but got no hands-on training. I found out that was the case with three that I tried. The fourth was actually pretty good, and she too only had that same "training", however, she actually put it to use, where most of the others had not and just didn't admit that.

In the end, though, she and I decided that I just wasn't meant for it and went back to cutting mine wet. However, she still stuck to no terrycloth, silicones, sulfates, helped me with clipping, etc. She routinely visited NC.com for ideas, etc. both for clients and herself, as she's a curly herself - that would be another selling point for me. Only went to her maybe two years as she wasn't near to where I live, and I found someone I like near home. Another curly, she cuts either wet or dry, but we still stick with wet on mine, and I'm a lot happier.

Found all four that I tried on the Deva site.

I agree you definitely need to go for a consultation, ask all kinds of questions, and don't be afraid to leave if they aren't doing what you expect of them. You usually do pay considerably more for a Deva cut, so you should get what you pay for.
2C/3A/3B - modified CG - med./fine, normal/low porosity/normal elasticity

Current Main Rotation: MG217 medicated or Aim2Health 'poos for scalp, YTCarrots or Elucence cond., Spiral Solutions Protein & Deeply Decadent Cond., CJCCCC reg or lite, KCCC, Giovanni LA Hold Hair Spritz + lots more, sporadically

HG Method: Super Soaker + Smasters-ing, brief upside down diffusing w/360o diffuser then clips/clamps & air dry. Newly gray - stopped my henna glosses!

www.fotki.com/auntnett

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