Hi there! Yes I do like my results. The stylist probably left it on my hair a bit longer than 20 min. Sorry, but I didn't time it. She worked it through really good and then rinsed me immediately. She neutralized it with the shampoo four times and then styled.
My hair is definitely less curly. I can get it straight with ease now and in about ten or fifteen minutes. I then run a flat iron over it in chunky pieces...not piece by piece like before.
I have a smidge curl left but my stylist said that's necessary to prevent over-processing. She said when you get it straight straight there's more room for damage to the follicle...which makes sense to me.
Don't be nervous cause I've done everything to my hair and it hasn't fallen out yet lol. Plus, this relaxer is plant based and organic, so it's very gentle. I have a burn on my scalp in the back from when i was little and a lady used a lye relaxer on me full strength....it usually itches when any chemical touches it but it didn't with the phytorelaxer. So it's pretty gentle!
As for products, I bought the moisturizing balm. It smoothes frizzies well and helps with the bit of dryness I have on the ends. My stylist also gave me the milky reconstructor, which is heavenly! I really rec that.
If I can be of anymore help, let me know. Good luck with the procedure! Sorry, I didn't have pics up yet...I'm trying to run my camera battery down before i charge it and to download pictures it has to be in the charging cradle *sigh* lol.