Swapper Complaints Thread (aka: BAD swaps!)

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Hi, I am doing my 2nd buying something from someone on here, up until payment I and the seller had communication after my money was sent thru paypal 12-7-10, I have not heard back from the seller I emailed the seller twice about shipping and no response. Not sure if I should wait and see if my package come in the mail or seek paypal for my money back since I have heard nada back from seller. What should I do?
Hi, I am doing my 2nd buying something from someone on here, up until payment I and the seller had communication after my money was sent thru paypal 12-7-10, I have not heard back from the seller I emailed the seller twice about shipping and no response. Not sure if I should wait and see if my package come in the mail or seek paypal for my money back since I have heard nada back from seller. What should I do?
Originally Posted by HoneyBear
If you don't hear back in a few days, I'd file a dispute with paypal. That's really bad business.
Hi, I am doing my 2nd buying something from someone on here, up until payment I and the seller had communication after my money was sent thru paypal 12-7-10, I have not heard back from the seller I emailed the seller twice about shipping and no response. Not sure if I should wait and see if my package come in the mail or seek paypal for my money back since I have heard nada back from seller. What should I do?
Originally Posted by HoneyBear
If you don't hear back in a few days, I'd file a dispute with paypal. That's really bad business.
Originally Posted by MixedUpCurlyChick

The person did email me yesterday, they where out of town and not near a computer and that my stuff would be mailed out this friday.....
Hi, I am doing my 2nd buying something from someone on here, up until payment I and the seller had communication after my money was sent thru paypal 12-7-10, I have not heard back from the seller I emailed the seller twice about shipping and no response. Not sure if I should wait and see if my package come in the mail or seek paypal for my money back since I have heard nada back from seller. What should I do?
Originally Posted by HoneyBear
If you don't hear back in a few days, I'd file a dispute with paypal. That's really bad business.
Originally Posted by MixedUpCurlyChick

The person did email me yesterday, they where out of town and not near a computer and that my stuff would be mailed out this friday.....
Originally Posted by HoneyBear
That's 10 days after payment before shipping with no communication. If it was an emergency trip out of town and they explained the situation, that might be okay. Otherwise, I'd be a little miffed.

'Tis the season, I guess. Good for you for being understanding.

Kerri

2?/3a ??? ; fine; high density; normal porosity and elasticity
color treated

CURRENTLY USING:
cleanse:Organix Vanilla Silk, Use Me Cleansing Cream
rinse out/li:Ion Effective Care, Tresseme Naturals Radiant Volume (both with NPF added)
stylers:Curl Keeper, UFD Curly Magic, & Alba Botanicals Strong Hold Gel
PT:CJ Repair Me

mod CG since August 2010
Hmmm Jw2680...I bought some honey hemp from here.. I paid 20 for it because I also wanted some pomade. She emailed saying the pomade was gone and refunded the 5 extra dollars I sent. It's been 3 weeks now and still no HH from her nor an email or anything...be careful
Like Cnotorious, I also had a suspect transaction with JW2680. I want to stress that I did receive my item (so hopefully you will too, Cnotorious) but it took a long time, and after the first couple PMs, she never communicated any further.
She sent me one PM the day after I paid, saying she was experiencing bad weather and would send my item out as soon as she could. I waited almost 2 weeks, more than enough time, before PMing her and asking for an update, to which she never responded. I still have never received any sort of acknowledgement from her that she got my PMs.

The item finally showed up 3 weeks after I paid for it. I'm sure her excuse will be that she can't control the postal service, but I've shipped to Australia and had it take less time.

In light of Cnotorious' similarly negative experience, I'd have to caution anyone from swapping with this person.

I should mention that when the pomade I paid her for finally did arrive, she hadn't bothered to clean it up before shipping it and it was full of her hairs. Nasty.
That's me with FSG as my styler!!

3b. fine & thick, coarse, dry, medium porosity. Sucks up product and loves ACVs! FSG is my HG!

Currently using:
Low Poo: TJ's Refresh No Poo: CoWash w/VO-5; Sonoma Soap Company sulfate-free poo
RO: Yes to Cuc; SSC Lavender Condish; Sally GVP LI: Donna Marie Miracle D&C
Style: FSG w/Aussie Instant Freeze & CIAB

Last edited by Auntie Bubbs; 01-30-2011 at 06:01 PM.
I don't know if this makes sence to anyone else or not but b4 even considering a SWAP or SELL with another person...I check to see how often or not they frequent this forum. Checking the above poster in questions stats (the alleged violater)...imo I would never consider doing a business transaction with her due to the fact she's been on since 09 but has ONLY 5 posts, Hmmm! Theirs alot of lurkers that get on...ONLY when they wanna sell or swap something and that just does'nt cut it for me. I may be wrong but it's a factor in my world. It's amazing how all lines of communication is OPEN till they get the funds & in a snap it goes to complete "looking for them in the daytime with ah flashlight mode" Undercover swindlers is what I call them...sooooo upsetting! Cnotorious I hope you get ur stuff...SOON!!!
*Cleanse: BoBeam
*Rinse Cond: Herbal Essence HH & Honey I'm Strong
*Deep Cond: Deity America (green tub)/ORS Hair Mayo, CRN Algae Hair Mask
*Leave-in's: Soultanicals, Pura Body Naturals, Alikay Naturals Lemon-grass spritz
*Twisting: Obia Naturals TWB, PBN Cupuacu Butter
*Treatment: Henna/Amla/Cassia/Brahmi
* LCSO Method
Yea I hope I get it too, I'm new here as well, but I'm not shady to anyone but just heard about this site. This is the first bad transaction I've had...so I still have faith in the community and if all fails then I will just order directly from oyin since the HH is one of my staples but I'm glad Auntie Bubbs got her item...hopefully mine will come too =) *wishful thinking*
Can't believe you're still waiting, CN. That sucks.

Just wanted to remind people, its not a good idea to send payment via paypal as a "gift." If you do that, and you don't recieve your item, then you're out of luck when you try to get it back through Paypal. You have to send it as payment for goods if you want to try to get your money back for nonreceipt of those goods. Sending money as a gift means just that, you're giving a gift. You have no recourse to apply for a refund later.

I know some swappers ask to have money sent as a gift to avoid Paypal's fees, but imo the fees are minimal and if the swapper feels that strongly about them then she can add them into the swap price. Personally when I swap, I'm more than willing to just absorb the fees. If a swapper insists, then I just refuse to do business with her. That's my personal stand on it.
That's me with FSG as my styler!!

3b. fine & thick, coarse, dry, medium porosity. Sucks up product and loves ACVs! FSG is my HG!

Currently using:
Low Poo: TJ's Refresh No Poo: CoWash w/VO-5; Sonoma Soap Company sulfate-free poo
RO: Yes to Cuc; SSC Lavender Condish; Sally GVP LI: Donna Marie Miracle D&C
Style: FSG w/Aussie Instant Freeze & CIAB
I don't know if this makes sence to anyone else or not but b4 even considering a SWAP or SELL with another person...I check to see how often or not they frequent this forum. Checking the above poster in questions stats (the alleged violater)...imo I would never consider doing a business transaction with her due to the fact she's been on since 09 but has ONLY 5 posts, Hmmm! Theirs alot of lurkers that get on...ONLY when they wanna sell or swap something and that just does'nt cut it for me. I may be wrong but it's a factor in my world. It's amazing how all lines of communication is OPEN till they get the funds & in a snap it goes to complete "looking for them in the daytime with ah flashlight mode" Undercover swindlers is what I call them...sooooo upsetting! Cnotorious I hope you get ur stuff...SOON!!!
Originally Posted by MrsComboCurlz
THIS! This is also a factor for me.
4a/3c curls
Fine strands, not as densely-placed as I would like
Ayurvedic herbs are the TRUTH
Team Wash and Go!
iHerb code:UYA010 - get 5% off your first purchase
I might be dealing with the opposite situation and would like some advise.

buyer wanted something and i told her i would sell it to her...asked for address and paypal...told her shipping would be added but the package would go out on saturday.

yesterday she emailed saying "you never invoiced me" right after the post office (saturday as promised) i got online to send out paypal bills.....sent follow up email saying the package was sent and invoice was sent as well.

now today she says "i bought it from someone else since you didn't invoice me" to which i said "i didn't want to invoice you without shipping costs because i didn't want to overcharge you"

did i do this all wrong and what can i do if she doesn't pay. the item has been sent....just as promised!
now she just cancelled my paypal invoice saying "if i receive the item ill mail it back to sender"..wow......how could i have invoiced WITH SHIPPING...if i didn't know the shipping cost? what can i do? resend invoice?
I might be dealing with the opposite situation and would like some advise.

buyer wanted something and i told her i would sell it to her...asked for address and paypal...told her shipping would be added but the package would go out on saturday.

yesterday she emailed saying "you never invoiced me" right after the post office (saturday as promised) i got online to send out paypal bills.....sent follow up email saying the package was sent and invoice was sent as well.

now today she says "i bought it from someone else since you didn't invoice me" to which i said "i didn't want to invoice you without shipping costs because i didn't want to overcharge you"

did i do this all wrong and what can i do if she doesn't pay. the item has been sent....just as promised!
Originally Posted by pharaoh
Yes. NEVER send items before you've been paid. Never. I don't know what you can do, if she doesn't pay. She probably won't pay you. PayPal can't help you, in this instance.

Next time, make sure "your ducks are lined up in a row". Find out the shipping charges, THEN send your invoice, then wait for payment, then ship your package.
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Thanks Nea,
Who knew.....I didn't know the shipping costs and guess I should have found out first.....this is my first swap.

well if she is a good person, when she receives the package (I added another product I thought she might like and samples I had too) with her package....so...

Lesson learned...I think swapping is not for me.


Just hate having full products I can't use around the house. Guess I need a sister!
Thanks Nea,
Who knew.....I didn't know the shipping costs and guess I should have found out first.....this is my first swap.

well if she is a good person, when she receives the package (I added another product I thought she might like and samples I had too) with her package....so...

Lesson learned...I think swapping is not for me.


Just hate having full products I can't use around the house. Guess I need a sister!
Originally Posted by pharaoh
Is this person a member here?
2C/3A, fine, higher porosity.
Yes...she is...about 86 posts. I've sent her an email explaining why I didn't ask for payment first (shipping cost) and resent the invoice again. I'll see what happens.
now she just cancelled my paypal invoice saying "if i receive the item ill mail it back to sender"..wow......how could i have invoiced WITH SHIPPING...if i didn't know the shipping cost? what can i do? resend invoice?
Originally Posted by pharaoh
Hey Pharaoh,

I haven't been on in awhile but the email update for this thread came up on my phone and I felt compelled to respond! I just wanted to say I remember how confused I was about swapping initially. Now, it seems pretty straight forward, but in the beginning, I was really confused.

The process goes like this: you package your product, have it weighed at the post office, and then when someone expresses an interest, you go to the USPS website and check their zip code with the weight of the package and shipping mode (there are charts listed) and then you give them a price. Idk how long it was in between the time the person asked for the quote and then said they bought it from someone else. If it were me, I'd probably give the seller at least 24 hrs (since some ppl don't weigh things ahead of time). But either way, she wasn't wrong b/c it wouldn't make sense to send anything w/out receiving funds. The only time paypal will go after someone is if there's a record that shows this person agreed to pay (i.e. an Ebay item number). On sites like nat curly, its really laxed. I take a post down if, and only if I have received funds for it.

You've prob gathered ALL of this by now lol but I just wanted to be helpful and let you know that swapping is quite useful when you get the hang of the system. I hope you won't give up!

Take care
Thanks mixedupcurly and everyone. I WAS wrong in the way i went about this. Now I know what to do and how to do it.

GOOD news. The buyer emailed back saying i should have billed her (i now agree)...but that she would pay for the item. No payment yet but I have hope.

Thanks again everyone...lesson learned!
Thanks mixedupcurly and everyone. I WAS wrong in the way i went about this. Now I know what to do and how to do it.

GOOD news. The buyer emailed back saying i should have billed her (i now agree)...but that she would pay for the item. No payment yet but I have hope.

Thanks again everyone...lesson learned!
Originally Posted by pharaoh
Also, participate more on the boards....people will be more likely to swap with you - the people who are good swappers.
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Update. She did pay for her package!

And I will be more apparent on the boards. I read them all the time, just don't have much knowledge to add!

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