Jenn is awesome. I have long, thick, 3a/ 3b hair which I get partially highlighted and cut by Jenn. First of all, she's incredibly patient. I find that so many stylists get frusterated by my hair and I constantly hear, "oh my gosh, you have so much hair" over and over during the process. I've actually had stylists be rude to me. They tend to get sick of my hair by the time they are halfway done. Not Jenn. She has not complained once and she actually seems to ENJOY doing my hair! Love that! My hair always turns out exactly the way I want it or better! She listens to you, gives you advice (if you want it) and knows curly hair (as well as straight hair). The bonus besides doing hair wonderfully, is that Jenn is a JOY to be around. She is upbeat, friendly, and interesting. So refreshing in this city! So if you want beautiful hair in a friendly environment, try Jenn out. I know more than 15 people who get their hair done by Jenn consistently and love their hair. How's that for a testimony to her talent?