I arrived at the shop a few minutes early and filled out some information in reference to my hair. There was not a whole lot of people in the shop and she took me right in which was great. She looked at my hair and offered some styles. I told her my reservations, especially for gel twists. She told me that my hair needed to be longer in the back in order for them to look decent. She explained everything that she was doing and putting in my hair. This way I could recreate the steps when I wash my hair at home. She did all of this in less than an hour (I have a TWA). I am definitely going back to her and hopefully I will grow my hair out with beautiful curls.