Overall, this was a great experience. I found this salon through Bumble & Bumble's website. I was excited to see the receptionist sporting big curls. Kurt and I had a consult (curls are in style, FINALLY), then he clarified with Bb Sunday shampoo and conditioned with Bb Curl Conscious conditioner. He cut my hair chin length with long layers with long bangs. Then he scrunched with Bb Holding Spray (not CG) and diffused. The Bb products were on sale and he recommended the Holding Spray over the Curl Creme I wanted because my hair is very soft. For once, I walked out of the salon happy to be seen in public (I usually have to run home and rinse/restyle). I've tried two other CG salons and drifted away for one reason or another. Cons: He did use a brush on my hair (gently before washing), cut my hair wet and used a non-curl conscious product on my hair. Overall, I'm very happy with the cut and still using the Bb products for now. I'll be going back.