This is the first time I've had a Deva cut and Cindy took the time to explain what it would involve. She explained the price right up front so that I would know it is more than a regular hair cut. I loved all the curls that were reborn when my cut was done. I also felt like I got a lot of the poufy hair out of the way and it left me with great curls. I got lots of good advice about how to care for my curls.
Olivia was sweet as pie. She is Deva trained. I explained to her my previous bad cut where I got "long layers" and she basically thinned out all my curls into strings. I told her I wanted a trim and I was trying to grow my hair back. It took months to get my hair back on track. Olivia picked at my hair and said she still saw some of the weird layers. She has thick curly hair. I thought I was totally in. She knew about Deva products, KMS California, and AG Hair Cosmetics. She was pretty rough at the shampoo bowl. Then she started cutting and I saw chunks being taken off. I was hesitant and asked her what was up. She said she was giving me the appropriate layers to thicken my hair. Though I was nervous, it sounded like a dream. By the time she was done, I was missing approximately THREE inches of my hair when I asked for a TRIM. She made my ends FLAT and it was ALMOST as bad as the first bad layered cut I got. If you have thick curly hair (like 3B/4A) then you could give her a shot. She was hilarious and easy going. She did seem knowledgeable than the average stylist about curly hair. By the way, they carry Deva/AG Cosmetics/Biolage/KMS California/Biosilk... tons of the products that I have only been able to find in the Curlmart. So it's worth going to one of these stores just for the beautiful selection. Other than that, tread carefully.