I would not recommend this salon/stylist for curly-haired people. I gave clear instructions not to cut my hair above a certain length. I showed her a picture of when I thought my hair looked its best and asked her to essentially trim it back to that shape/length. I should have known I was in trouble when she washed my hair first (instead of cutting dry), starting pulling on the curls to cut them all in a straight line, and didn't seem to recognize the special curly-haired products that I have been taught to use by other curly-professionals. Before I knew it, I had lost at least 4 inches off of my hair - up to 6 inches in some places. Considering that was 3-4 years of growth, I was very upset when I got home - I haven't had my hair this short in over 10 years. I am now having to blow it out straight whenever I want to look somewhat my age - and I hate damaging my hair that way. I feel bad saying all this because Jo is obviously a nice person.