960 Violet Ave Suite E
Hyde Park, NY 12538
- (Rated 3/5 based on 2 Reviews)
User Reviews (2)
I went here to get a hair cut and highlights. Ended up not getting the hair cut because they were about to cut my hair as if it was straight hair. I ended up getting red highlights that were $75 (expensive for highlights). She was moderately nice - a bit distant. So far so good, right? Wrong! The next day my hair was extremely dry, so I called them about my hair. They claimed I did something wrong and wouldn't help. I ended up deep conditioning it twice just to get it back to normal. The dye was suppose to last 3-4 months. It lasted 3 weeks! So I called again, and they said that they have never heard anyone have such issues and told me I must be doing something wrong. Worst customer service ever, worst dye job ever. Never going back there again
Sue explained everything incredibly well (I went for a single process color, not a cut). And she was impressed with my borderline obsessive knowledge of hair rather than annoyed by it.