I have thick, tightly coiled hair (3c, 4a). I've been here a few times for a deep condition and trim. They are friendly and use Aveda products. Their prices are reasonable. I'm not really a salon person, having never found someone I felt is super knowledgeable about styling natural hair, so I pretty much pay for the trim and not a style. That said, the trim is very good. I would give them 3.5 out of 5 stars. Reliable. Clean. Accessible by public transit. Across from the HW library.