Venus understands my hair. i have semi-ETHNIC HAIR (curly dry and often crispy) and she takes me from fighting it to loving it. somehow she lets me keep it long without that rosanne-rosanna-danna look. for the first time i dont dread YES DREAD going to the hair salon. seriously i hated hair salons before finding ciana. they are actual humans here, and i appreciate that so much. i've paid a lot more for hair-cuts but venus at ciana is the best service and atmosphere that i have had. you can get your aveda products there, and venus will tell you what to get and what NOT to get (love that part). so if you can't tell, i recommend ciana, and i HIGHLY recommend venus. she is young and hip, caring, sensitive, beautiful, softspoken, sweet and very very talented. if you have curls, she TOTALLY GETS IT!