My hair was cut like it has been all my life. Washed combed out and cut in layers by pulling it up to ceiling and cutting away. After my nightmare was over she told me there is your first "Curly Girl" cut and I had told her more than once I had my hair cut in the "Curly Girl" before. My hair does not lay right and the curls were not cut in the right spot. I will not be going back.