I have just switched to a new salon, so I have only had Stephanie as my stylist once, but I will be going back. She colored my hair, giving me highlights and low lights. I also had a trim and some layers cut around my face. She did an EXCELLENT job! For working with a new customer, and it being a big job to start with (I have long, curly hair) I think the results were outstanding. She listened to what I wanted, took her time, and was really focused while she worked. She also helped me in finding a product for a problem I'm having with my hair. I can see she is the type of stylist that puts her very best effort into her work, which I wouldn't necessarily have expected, as this is a chain salon. She gets a five star rating from me.