I had the best experience today with Crystal! After a lifetime of stylists who butchered my hair, I always am near tears when I get the guts up to get a cut. However, Crystal completely restored my faith in stylists! I love my hair cut! She seems super knowledgeable about cutting thick, hard to manage wavy/curly hair. She is the first stylist to understand what long layers really means and really listens to her clients. She is also super nice! I actually look forward to going to her again which is a first! Highly recommend!