I am so used to being disappointed and sometimes traumatized when my hair is cut, that I actually warn my family prior to visiting a salon. Jean at Tangles is an oasis in a sea of bad hair experiences. She understands curly hair. She recognizes that our hair is different from climate to climate, day to day, and sometimes from side to side! If you live in or near the Norwich area - do not hesitate to call her. She is wonderful - probably the best hair cut of my life! Call Jean at Tangles!!