My first experience at Biago came as a result of wanting to find a Deva-Curl stylist closer to my home. The salon is in an upscale shopping center; the decor is contemporary without feeling pretentious. The receptionist was fabulous - unfortunately she was not the one who booked my appointment when I called and my reservation was made on the wrong day. I had made an appointment with Lynn ( based on the reviews here) , but because of the mix-up, Lynn was on vacation. The receptionist was very apologetic and quickly called another Deva-Curl certified stylist who would be there shortly. I was willing to wait and the receptionist did everything she could to make me feel welcome - a tour of the salon? did I want anything to drink? Meet our other staff members., etc. I waited about 20 minutes for Rachel to arrive. She was younger than the stylists I am used to seeing, but since she is officially "Deva-Curl" certified, I assumed this was a guarantee that I did not have to give too much direction. WRONG! I agreed to go shorter. However, Rachel clearly had no idea that when she cut 4 inches off my hair type 3b, it would get springy-er and actually be shorter in the back than the less springy curls in the front. When she was done I had lost four inches and had what amounted to a bob - which as anyone with curls knows, is about the most unflattering cut you can have. I think I could have gotten the same cut at the Hair Cuttery. The final disgust came when I paid the bill - the web site lists women's cuts starting at $50. My cut? $75 plus tip. My impression is that Rachel attended whatever training necessary to become "Deva-Curl" certified in order to charge more, but does not do many of these cuts. I should have taken the time to go to PATRIK ALAN HAIR STUDIO (410.757.5050) and will do so from now on. He is an artist that truly understands his craft and will have to fix a very expensive mistake.
Lynn is a Deva-trained stylist, as are Rachael and Nancy, also at Biago. I recently had my first Deva cut with her. I'm THRILLED with the results. After several haircuts from another Deva-trained stylist, a Ouidad Carve and Slice, and countless cuts from other stylists who were billed as "curly haired specialists", all with mediocre results, I can honestly say this is the BEST cut I've ever had in my life. Lynn really took her time, and gave me her full attention. A self-proclaimed "perfectionist", she made sure my cut was perfect before I left the salon. She gave me soft layers that blend together perfectly, so that I no longer have the "pyramid head" syndrome. She applied the products exactly as Devacurl suggests, and knew to apply them to soaking wet hair (in fact, she put gel on me while I was still in the shampoo bowl). I can't say enough about my cut, and about Lynn's skills as a stylist. If you're in the area and in need of a curly cut, give Biago a call; you won't be disappointed!