Rachael's been cutting my year for a year and half. She dries, straightens and then dry cuts-the styles are consistently the BEST I've ever had. She has a proper consultation with me every time-and I love the tea and mini facial! When she colors my hair, I get a hand/arm massage as well-I always leave feeling like a celebrity! She just got back from even more training in New York City(and has also worked in NY) and can do afro hair.