Susie listened to what I wanted, what my activities are, how much time I want to spend on my hair and then cut it accordingly. It didn't come out to short because she takes into consideration the shrinkage we curly girls have. Her daughter has curly hair. The cut is perfect for me. It hangs right and we didn't sacrifice too much length to get rid of some of my problem areas. I have finally found a stylist I like in this city. Hooray!!