Gerri Curtis @ Planet Curls
- Houston, Texas, United States
Mar 29, 2015 -
I called Planet Curls to let them know I was lost and needed help finding the place, however the girl who answered couldn't even so much as tell what the salon was located near, so when I finally found it, I was 15 minutes late. I asked if I would still be able to get a cut with Gerri since I'd driven over an hour for the appointment, but I was told I'd be seeing her son Charlie, instead. My first clue that I should have left right away was when I witnessed Charlie chugging down an entire glass of wine while cutting someone else's hair.
He gave me what I call the typical "fat girl" cut, which I'd already stated I did not want: shorter in the back and longer in the front on each side, making it look like I have floppy dog ears. He refused to do anything to alleviate the excess weight on top and left me with random uncut clumps of curls all over my head. I told him that one of the products he wanted to use simply doesn't work with my hair, but he said to trust him. Also, when it was time to get shampooed, there was snickering going on about me around the corner where I could hear them, which was quite hurtful. He didn't finish drying my hair, and this was on a particularly cold day plus I had other places to go afterward.
Gerri may be a wonderful stylist, but I'll never know - the experience with her son had to be one of the worst in my 41 years, so I refuse to return.