Sep 30, 2012 - Overall this product is OK. It takes a few uses to find out the exact amount with which it works best. For me, that's wash with Shea Moisture Curl and Shine Shampoo, leave in a LOT of Giovanni Smooth as Silk Conditioner (like a heaping handful), then spread in a downward motion (scrunching doesn't seem to do much good) the gel - about half a handful. Yup, to get rid of frizz and get some definition you need to use a ton. No, it doesn't get crunchy; unless you use a large handful, and even then it is easily dissolved with a few scrunches. So anyways you slip it through downward, run a wide-toothed comb through, then I find these next few steps really help. You cup handfuls of water and very gently scrunch hair up - it should get pretty wet all around but not soaking. Then get another tablespoon of gel, rub between palms, and THIS time carefully, lightly, scrunch up. Plop in Curl-ease towel (or smooth pillowcase) for 20 min., then air dry. Works pretty well on my long 3a curls; don't know what will work on other hair. This looses a curl because of the boatload of toxic ingredients and the smell. It isn't horrible but I don't find it appealing.