- Broad Ripple, Indiana, United States
- Erin Kruse
Jan 30, 2013 - When I moved to the Indy area, I tried this salon--and Erin--based upon the recommendations here. I want to say first that everyone was very, very pleasant . However, compared to the curly specialists who have cut my hair elsewhere (in St. Louis and Chicago), these people know absolutely nothing about the kind of curl care for naturally hair that has been typical in my experience! My overall assessment is that they well may be very good for someone who is happy with a more aggressively styled curly look, but if you want a natural or wash-and-wear style, they have no idea at all how to cut or style for that--let alone what kinds of products might be appropriate.
Erin was very nice, and seemed quite knowledgeable as we began to discuss my hair and the kind of overall shape that I have had in the past few years--a bob, basically. I wanted about two inches taken off the length and to have it re-shaped slightly so the back was a bit shorter and the front a bit longer, but aside from general clean-up, that was all. The first alarm went off for me when I discovered that Erin only cuts hair wet and has no training in dry cutting. Then, it turned out that (despite a review here from a couple of years ago) they didn't stock any of the products that I would expect from a place specializing in curly hair: everything had sulfates and all but one conditioner had cones, not to mention that they all were very heavily perfumed. After she shampooed and cut my hair (no scalp massage, as a couple of others on the other Urban Gypsy thread noted), she towel dried my hair pretty thoroughly (completely disrupting the curl pattern) and applied the gel we had settled on. She then used her fingers to twirl my hair to set in a new curl pattern.
My hair is 2c/3a and has a mind of its own--and it didn't like her curls, which fell apart within about 40 minutes anyway. At that point, I discovered that she had layered my hair very extensively, working on the horizontal and with no regard for the vertical curl pattern, so now my natural curl pattern was completely disrupted by random short and long hairs winding through each curl. It has taken me four months to grow the shortest layers back out to the point where I hope that someone else can give me a reasonable cut. Needless to say, I will NOT be going back to this salon; I'm going to try one of the Deva-trained stylists in Fishers instead.