- Christos et al.
Dec 25, 2011 - Hi, I wanted to give a review on this salon. I used to come to Urban Textures for a long time my hairstylist was Keith and he always did a fabulous job and I always left the salon happy. Unfortunately he left and I had to make appointments with who I thought was also a fabulous hairdresser, Kristo in August. But oh was I wrong. Although he does hair extremely well he is lacking the most important skill, LISTENING TO WHAT THE CUSTOMER WANTS AND NOT WHAT HE WANTS. I made an appointment with kristo for the first time. The first time I did my hair he did a wash and style and I he told me that he wanted to shape my hair. I agreed with him and told him he can do it as long as he does not cut it short because I hate short hair! Although I told him that he still kept on cutting cutting and cutting. I was so devastated and unhappy after he was finished with my hair that I felt like crying. I have never felt so unsatisfied at a hair salon in a long time and I have been to many hairdressers very often in toronto for the past ten yrs and I have never been so unsatisfied because he did not listen to my main concern, I HATE SHORT HAIR. It is now December and my hair that was once beautiful lon and luscious, is now and still short limp and lifeless. I still feel like crying when I look inthe mirror because my hair is taking a very long time to grow back and has never been the same since Kristo touched it. I made a vow that I will never step foot in that Salon and I now go to another great black salon called Azan's. Andrea De Leon