Jun 17, 2013 - Only went to her once. I told her I needed to keep it long, to weigh my hair down (I have tight curls, fine hair, but lots of it) and keep it from getting "poofy" because I hate poofy. She took off three inches (claiming it was damaged) and I left looking like Shirley temple. I told her I liked soft curls, not scrunchy. I left with stiff straw hair that I had to rewash. The cut is okay, but I have to straighten it now in order to not look like a childish curly bob. And I have a huge hunk of hair that is shorter in the back (she said "soft face framing layers that will make you look like a movie star"... yeah, a 5 yr old movie star from the 1930s and my "face" is not in the back of my head). She talked my ear off and doesn't seem to listen very well. I mentioned the experience to a friend, without mentioning her name, and my friend guessed who she was straight out. Guess she has a reputation for chatter. For $100, I would have expected a more professional experience.