- Mark Pedersen
Sep 23, 2011 - I'm so happy to see small businesses doing so well in this economy. Jade must be because they obviously didn't need my business. I arrived for my appointment with Mark and he told me I wasn't on the books to see him that day and another person looked in the computer and found that I was scheduled the following week - an error on their part. He didn't apologize to me, offer a different time that day or a different stylist. After standing there in disbelief I told them I was unable to come the following week and - nothing, they just let me stand there. So I left and I suppose they realized their mistake and several minutes later received a call and a message that another stylist would be open at a later time and the good news was she wasn't a master stylist so it would be cheaper! I was already on my ay back to Winston-Salem where I had a 40 min drive each way. I'm just glad they're doing so well. Keep up the good work!