- AnnaMaria MacDonald
Jul 17, 2011 - The minute I moved back to Columbus, I was on the look-out for a curly girl salon. I was excited when someone recommended Maria to me. Her cut was definitely the most affordable curly girl cut I've gotten in the two years I've been seeking out Curly Girl trained stylists, but as the saying goes, "you get what you pay for." I showed up about five minutes early for my appointment, walked in, stood at the empty front desk for a while, finally gave up and took a seat, and proceeded to sit in the waiting area for a good 15-20 minutes without anyone even so much as acknowledging my presence. I mean, really?? I understand if you're a small operation and you all have clients, but at least pop out and say hello, check who I am, and let me know you'll be with me in a little while. Two different stylists actually walked right past me while escorting their clients out or talking to a contractor who I think was working on the space, and didn't even flash me a smile let alone ask who I was or who I was there to see. If I hadn't needed a cut so badly, I would've just walked out. Yes, Maria's been trained in the official curly girl cutting technique, and, no, I didn't leave with my hair in a crazy poofy mess. But, the cut was nothing special and with customer service that poor, I have no desire to return. I've already shopped around and found a salon and stylist where I paid just a little bit more than I did at Shag, and had a far better experience.