Dec 31, 2010 - I decided to have my hair done at Hello Curls based on the reviews. My hair wasn't awful, but it didn't warrant the rave reviews previously posted. My highlights were great, no doubt about it. Beverly stated that my highlights should like they "whisper", not "scream". It turned out just as she said and I was very happy with the result. The hair cut was a different matter. The sides of my hair got over texturized, meaning that when it was cut, it got too thinned out. It wasn't apparent at the end of the hair cut because I left with my hair wet. Beverly was in the process of packing some of her hair tools/products for a trip to San Jose and was a bit strapped for time. It's been several months and it's looking much better now. Hope this helps.