Jun 05, 2010 - I'm 31 years old and used to have long, thick, curly hair -- I've never met anyone with thicker hair. I became disabled and it became tougher to take care of my hair or go to a salon for a cut. Due to my complicated medical conditions, I am sensitive to noise, light and touch, and I also have multiple chemical sensitivities that make it tough to find hair products I can use. My hair grew so long that, if I pulled it straight, it reached my rear end. It just became too difficult to manage. I hadn't had a serious hair cut since 3rd grade, just trims, and it was time, but I was nervous because back then it just puffed out like an unattractive afro. I searched for salons in my area on NaturallyCurly.com and found a great recommendation for Colie at Hybrid. When I called, it was less than a week before my boyfriend's 40th birthday and ideally I wanted my haircut to happen beforehand as a surprise. Not only did Colie accommodate me (even though I was a brand-new client), but she went above and beyond. She booked an appointment at the latest part of the day when there would be hardly anyone else there (to help control the noise for me) and she paid attention to all my needs. She has a sweet, bubbly personality and was so excited about my cut, going so far as to check in and ask how my boyfriend liked it. She has a lot of experience with curly hair and takes pride in their products and services (they're a Redken salon), as well as highly respects the salon owners. I planned to donate my hair to Locks for Love (I gave six ponytails, each around 10"!) and was pleasantly surprised to find out the salon takes care of everything. The salon has a cool vibe and after my cut, she gave me cards with special deals and a "sign-up your friends" promotion for even further discounts. I will definitely be going back to see her to maintain my new, cute short cut, for which I've received SO many compliments. It's not puffy at all! I do miss my long hair -- it was one of my defining qualities -- but it's so much easier to manage now. I hope this review is helpful and I want to extend an extra thanks to Colie and to user ttscott for his review.