Jan 14, 2012 - Jo is so calm and easygoing. She snipped my hair quickly but super-carefully, and it was transformed! I tend to get that poofy "triangle head" effect with other cuts, but when I expressed concern about that, Jo explained what she was doing (and how her cu would counter-act that situation). At my last visit, Jo, also gave me subtle but extremely beautiful highlights. I'm a natural blond but don't love my winter hair--it comes in darker and looks a little "blah." I've never done highlights before because I like being natural, but a friend had recommended Jo's expertise to brighten me up a bit. She mixed the color herself, explained every step of what she was doing, and worked carefully but efficiently. In the two weeks since she did them, I've had several people ask me where I had my hair done. I love my new highlights and will come back to Jo to do them again. (This is saying a lot, by the way. I've moved to Virginia from CT but I will come back to Jo to have my hair done. No one understands curly heads as she does.) Everyone else in the salon is so friendly and lovely--I always have a great experience there.