- Amy Colvin
Aug 01, 2012 - I moved to the Toledo area from Michigan a month ago, leaving behind my beloved curly hair stylist who I found 6 years ago thanks to NaturallyCurly.com. Since I had such great luck here before, I decided to give it another try. I was thrilled to see all the great reviews for Amy and even more thrilled that this salon is less than 4 miles from where I work. Two weeks ago I scheduled an appointment as a brand new customer with Amy, and because I work during the day, requested an evening appointment. I waited a week for my 6:30 PM appointment and at 3PM on the day of my appointment, I got a call from the salon telling me Amy was sick and had gone home for the day. I was disappointed, but recognized that people do get sick, so I rescheduled my appointment for exactly one week later at 6:30PM. Imagine my surprise when I got a call from the salon the day of my appointment telling me that Amy was sick and couldn't cut my hair that night and asked if I wanted to reschedule. Fat chance! Apparently, Amy is sick of working in the evenings, or she's sick of growing her customer base. And clearly she's sick of looking at her appointment book because if she would have, she would have realized that she pulled the same stunt with the same exact would-be customer exactly one week earlier. Her loss, because I'm a very good tipper (usually tip 20-25% of the cost of a cut) and it's the salon's loss as well, since I will not be getting my pedicures, manicures, and haircoloring done there, either. If you're an existing customer of Amy's, good for you. If you're a new customer looking for a stylist, don't bother. It would appear that she has plenty of clients and doesn't feel the need to grow her customer base.